“AVA is a very effective tool to get passengers ready for security screening, prior to the point of reaching the inspection "choke" point”, says Patrick Bienvenu, creator of AVA and Chief Operations Officer of airportONE.com and affiliated companies.
Tampa, FL (PRWEB) December 10, 2012
AVA… The advanced virtual assistant from airportONE.com has landed again, this time at the historical Long Beach Airport, where AVA greets and helps screen passengers in a brand-new $45 million concourse just opened by the City of Long Beach ... in two languages ... Spanish or English.
Similar to the virtual holograms and mannequins produced by airportONE.com for JFK, LaGuardia, and Newark Liberty International Airports, AVA makes pleasant facial expressions and twiddles her thumbs until approached by a passenger, at which time, she promptly delivers a message in English or Spanish designed to facilitate and speed up security screening, in line with the airport’s goal of providing the highest level of customer service.
“AVA is a very effective tool to get passengers ready for security screening, prior to the point of reaching the inspection choke point, says Patrick Bienvenu, creator of AVA and Chief Operations Officer of airportONE.com and affiliated companies.
According to Bienvenu, AVA can deliver simple messages such as "you can speed up the inspection process by removing all items in your pockets and placing them in your carry-on baggage." So often, we see passengers doing this at the very last-minute at the security checkpoint, while lines of other passengers behind them wait -- when it actually could have been done while waiting in the queue he says.
"I believe that anything that could be done to assist passengers in preparing early for security screening will speed up the final process and reduce overall wait times and improve efficiency. Our security avatars are designed to be portable so they can be placed at any point in the security line.”
Other applications for airports are numerous; however, a few of the most popular are customer service, airport ambassadors, airport promotion and advertising, safety during construction, wayfinding signage, and many others. There are also applications for small airports such as GA security.
airportONE.com is the creator of AVA and is the premiere manufacturer of Airport Virtual Assistants in the USA. airportONE.com advanced virtual assistants are truly attention getters, look like holograms, are incredibly lifelike and represent the next generation in advertising and way finding. airportONE.com designs produces and manufactures all aspects of the virtual assistant in house which results in quick turnaround, unmatched quality, and lower costs.
Over the years, Airus Media, Inc. (DBA airportONE.com) has gained a reputation for innovation and quality and is the premier, award winning airport movie maker in the USA. airportONE.com ... the airport store ... also provides a full range of airport products, including crowd control stanchions, airfield barricades, traffic & wildlife control equipment, and airfield safety products. More information contact Patrick Bienvenu via email or voice at (813) 982-1920.