Contact At Once! Wins Automotive Website Awards for Top Chat Solution and Overall Product Satisfaction

Auto dealerships rate Contact At Once! top live chat solution and best in customer satisfaction against all other website products or services.

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Dealers Name Contact At Once! Top Live Chat and #1 in Customer Satisfaction.

Thousands of questionnaires were sent to auto dealers asking them to rate the products and solutions they use that help them sell more cars. Of every product or service rated in the survey, Contact At Once! live chat came out on top.

Atlanta, GA (PRWEB) September 07, 2012

Contact At Once!, the leading provider of automotive chat solutions for dealers, OEMs and automotive advertising websites, received 2012 Automotive Website Awards (AWA) as a top rated automotive chat solution and as a winner in the Overall Product Satisfaction category at the annual AWA ceremony held this week in Las Vegas, Nevada. Over 600 industry professionals were on hand to honor the companies identified with the most innovative technology and software solutions for automotive retailers. In addition, Kathy Barth, a Contact At Once! employee, was recognized as a stand out AWA Customer Service Superstar.

Forty-one awards were presented in the areas of website design, mobile technology, social media, automotive chat, merchandising tools, CRM, reputation management, advertising, customer service and industry thought leadership.

The AWA is the highest recognition for individuals and companies that help the automotive retail industry operate more effectively. Honorees are selected after rigorous testing and evaluation from the staff at PCG Consulting.

“The AWA awards, including the Overall Satisfaction Award, are a big deal,” said Ed Parkinson, VP of Automotive Solutions for Contact At Once!. “Thousands of questionnaires were sent to auto dealers asking them to rate the products and solutions they use that help them sell more cars. Of every product or service rated in the survey, Contact At Once! live chat came out on top as the one dealers across the country rely on and are most satisfied with. This recognition speaks not only to the performance of our chat product, but also to the industry leading service and support experienced by our customers.”

This year’s AWA ceremony was held in conjunction with AutoCon 2012.

About Contact At Once!
Contact At Once! pioneered the use of live chat in automotive advertising, is used by more dealers than all other chat providers combined, and by virtue of its deployment on and compatibility with the world’s busiest automotive advertising sites and major automotive manufacturer websites has become the de-facto industry standard. Companies using Contact At Once! chat and Mobile Text Connect typically experience an increase in online conversions of 25% or more, drive incremental leads from their websites and increase the value of advertising investments. For more information about the company’s auto dealer chat software, visit http://www.autodealerchat.com.

About PCG Consulting
PCG Consulting, Inc. provides vendor-neutral recommendations for products and services that can assist dealers to increase sales and profits. The company was formed to meet the needs of car dealers who need assistance in creating effective processes, measurement standards and intelligent reporting for their business operations.


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