Chiropractor Boosts Patient Engagement Using Bazaarify’s Mobile Platform

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Doctor Hamilton gets real-time feedback using onsite tablet. Bazaarify auto-posts best reviews to his website, facebook, and search engines.

Bazaarify auto-posts best reviews to business website, Facebook and search engines. The end result is more referrals and leads.

Bazaarify, an emerging leader in Business Reputation Management (BRM), today announced that Dr. Mik Hamilton D.C., a Berkeley, CA-based chiropractor, has selected the Bazaarify platform to gather, monitor and amplify customer reviews. The doctor uses Bazaarify Mobile app to accelerate customer feedback, social engagement, and referrals.

Dr. Hamilton lives on the digital frontier of the doctor-patient relationship. Like other successful health care practices, office hours at his Hamilton Chiropractic Offices are lively and focused. With a staff skilled in providing high quality care, Dr. Hamilton’s practice strives to ensure a great customer experience at every touch point—from patient check-in to check-out. But, unlike his colleagues, Dr. Hamilton has a competitive edge: direct, real-time customer feedback and continuous client connection, powered by Bazaarify.

“For my business, the customer connection is essential,” said Dr. Hamilton. “And my patient’s feedback plays a big part in that. Bazaarify makes it easy for me to capture feedback from my clients while they’re still at the clinic, by using just an iPad. Before, I used to get only one or two reviews per month; now I get one or two per day. And, I know all of them are authentic since they are given onsite.”

In addition to collecting onsite reviews, Bazaarify automatically gathers customer feedback from major review sites and makes it instantly available to Dr. Hamilton. “With real-time notifications sent to my cell phone, I can now respond immediately to settle a customer issue before it escalates, while the system auto-posts the best reviews to our Facebook business page and website,” Dr. Hamilton added. “Knowing my customers are happy helps me sleep at night.”

“As the next generation Business Review Management (BRM) platform, Bazaarify helps businesses succeed in the world of 24/7 customer interactions,” said CEO Naveen Gupta. “Our platform helps businesses three-fold: monitor reviews on social sites like Yelp, Google, Foursquare; gather new reviews with our mobile app; and promote positive feedback automatically to Facebook and search engines. The end result is more referrals and leads.”

Availability

Bazaarify’s all-inclusive service is available now. A 30-day free trial requires no credit card. Call sales at 1-800-561-3357 or signup at http://bazaarify.com.

About Bazaarify

Bazaarify is an innovative Business Review Management (BRM) platform that creates powerful yet affordable tools so businesses can proactively listen to their customers, act upon feedback, and promote their good reputation across the web, social media and search engines. The company is based out of Sunnyvale, CA and led by entrepreneurs with diverse backgrounds in Internet and social media from Silicon Valley companies such as Yahoo, Google, Amazon, and Cisco.

For more information, contact William Moeller
william(at)bazaarify(dot)com | 408-457-1348 | 1-800-561-3357 | http://bazaarify.com

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