(PRWeb UK) July 12, 2010
What’s the big deal with short term business broadband contracts? Well, traditional communications companies like BT (who have a rather ignominious track record when it comes to contract shenanigans) make most of their money by tying companies in to lengthy contracts. The contracts can be broken, of course, but the penalties for so doing (which are always disguised as benefits) are usually disproportionately large.
A favourite example of that kind of contract: any agreement whereby a “benefit” (like not paying quite so much line rental) can only be enjoyed if the enjoyer agrees to stay with the business broadband provider in question for, say, two years. Once that kind of contract is in place, companies run the risk of being crippled by awful upload and download times as hundreds of thousands of users all vie for the same piece of bandwidth. If you’re stuck into a long term contract with someone who claimed to be the best business broadband provider but clearly isn’t, there’s nothing you can do. Jomble’s model lets businesses decide for themselves – good value or not? Answer yes and stay, answer no and you’re free to go find someone else.
Transparency is a key part of Jomble’s business broadband service provision. The other half of that whole is fairness, by which Jomble mean treating every customer equally. That’s the other advantage of a rolling contract – it means no-one misses out on future benefits. Traditional business broadband contracts deny users the opportunity to take advantage of new offers, because those offers don’t apply to the original contract. With Jomble, all business customers (and they only have business customers, another reason why they are fast becoming the UK’s favoured broadband for business supplier) can take advantage of any new goodies in their business broadband range just by signing a new contract. Because the old one only ran for a month, the maximum an existing customer would have to wait before reaping new contractual benefits is 31 days – not two years, which can happen to unfortunate users of other business broadband providers’ services.
There’s been a general move in recent months, from major communications corporations, who seem only to take take take and never come up with anything that genuinely benefits the customer, to smaller concerns that have developed excellent business broadband packages with a real customer focus. Jomble are spearheading that move – watch this space for future innovations.