Big Tall Direct Renews Trustpilot to Measure Customer Satisfaction - New Holiday Steals and Deals for Big and Tall Men Added for Christmas 2012

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Value in measuring big and tall customer satisfaction was the key factor.

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Great Deals Every Day on Clothes for Big and Tall Men to size 10XL and 6XL Tall.

“In this economy, it’s imperative we take a balanced approach to only incur costs that generate value commensurate to price. It is with pleasure that we will continue to associate with TrustPilot because their program offers value to us and our customers.

Big Tall Direct announces that it is renewing its relationship with TrustPilot, a company based in Norway that collects information about customer’s experiences in online shopping after their purchase of big and tall clothing.

“The mechanism for collecting reviews is efficient, they help us maintain positive customer relationships, and we have come to terms over the annual pricing structure”, said Robert Schlein, its President. “Big Tall Direct wanted to make customer satisfaction measurement more cost effective, and it does so with our new plan.”

“In this economy, it’s imperative we take a balanced approach to only incur costs that generate value commensurate to price.” Schlein said. “It is with pleasure that we will continue to associate with TrustPilot because their program offers value to online shoppers and retailers alike.”

About 10 days after a customer places an order, the Trustpilot system automatically generates an email allowing the customer to rank Big Tall Direct based upon their purchase. This assures a validated quality review from verified consumers that can be shared to provide confidence for new prospects.

Schlein added, “We are also hopeful that there is some SEO value of TrustPilot reviews since they have an excellent Google pagerank and have just received a large infusion of investor capital.”

New Holiday promotions were added today that include “Steals and Deals” on Faux Suede Shirts at 40% Off MSRP, Long Sleeved Knits at 40% Off MSRP, Cotton Traders Woven Button Front Shirts at 33% Off MSRP, and gorgeous Cellini Sweaters at 40% Off MSRP.

Based in Dallas, Texas, Big Tall Direct is centrally located so that both coasts enjoy speedy delivery even when using ground services from either FedEx or the Postal Service. It began as their online store backed up by a traditional brick and mortar storefront called Dan's Big & Tall in 1997. An early adopter of online selling, it was one of the first merchants to partner with America Online in the late 1990s.

Big Tall Direct welcomes international big and tall customers and ships worldwide with many of its clients in Western Europe, Canada, and even in the Middle East.    New customers who sign up on the email marketing list receive an additional 10% off their first purchase, and much more savings offers throughout the year.

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