BoxTone Reissues DST Expert for BlackBerry in Advance of Later Transition to Standard Time

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BoxTone(R), the expert in mobile user management, announced today that it will once again make available for download its wildly successful DST Expert for BlackBerry tool, designed to help enterprises and government agencies of all sizes make their BlackBerry deployments ready for the later transition from Daylight Saving Time (DST) back to Standard Time on November 4, 2007.

The later transition back to Standard Time will unfortunately lead to incorrect time and date displays for any enterprise user left out of the prior patch and update efforts. BoxTone wants to make sure IT administrators can proactively work to eliminate any DST-related user complaints from ever happening.

BoxTone(R), the expert in mobile user management, announced today that it will once again make available for download its wildly successful DST Expert for BlackBerry tool, designed to help enterprises and government agencies of all sizes make their BlackBerry deployments ready for the later transition from Daylight Saving Time (DST) back to Standard Time on November 4, 2007.

Previously, DST began on the first Sunday in April and ended on the last Sunday in October. As of March 2007, DST began on the second Sunday in March and now ends on the first Sunday in November. Research in Motion (RIM) originally advised BlackBerry Enterprise Server (BES) administrators to apply prescribed patches and updates prior to the early transition to DST, or risk appointment and calendar errors. Any enterprises that have not verified successful patch and update delivery to all affected BlackBerry smartphone users could experience similar errors and related user complaints upon the later return to Standard Time.

The downloadable BoxTone DST Expert for BlackBerry software tool -- Fall Edition, created by BoxTone for the benefit of the BlackBerry community, enables BES administrators to monitor and verify successful deployment of the DST patches and updates to affected BlackBerry smartphones. Now BES administrators can:

  • Scan their BlackBerry environment and generate reports showing software version and DST patch status for every user device
  • Understand and communicate specific instructions to apply the DST patch for each specific user and device configuration
  • Ensure affected smartphones are fully patched, updated, and ready for the later transition to Standard Time

"For large enterprises and government agencies -- with multiple BlackBerry Enterprise Server and thousands of users -- the Daylight Saving Time update and patch process proved to be both complex and time consuming," said Alan Snyder, CEO, BoxTone. "The later transition back to Standard Time will unfortunately lead to incorrect time and date displays for any enterprise user left out of the prior patch and update efforts. BoxTone wants to make sure IT administrators can proactively work to eliminate any DST-related user complaints from ever happening."

First released in February, 2007, the BoxTone DST Expert for BlackBerry was ultimately downloaded by more than 1,000 enterprises faced with patching and updating tens of thousands of BlackBerry users. BES-administrator feedback enabled several improvements to the Fall Edition of the tool, which works in both a BlackBerry Enterprise Server for Microsoft Exchange and BlackBerry Enterprise Server for IBM Lotus Domino environment.

BoxTone strongly advises enterprise BES administrators to fully implement all Research in Motion DST resolutions, along with any other appropriate patches and updates.

About BoxTone:
BoxTone(R) -- the only software to measure and correlate every BlackBerry email and application flow for every user and group across all communication links -- is trusted by the world's leading enterprises and government agencies to manage and monitor their BlackBerry platforms. Armed with BoxTone's unprecedented 3-D visibility and role-specific consoles, IT help desk, operations and engineering can collaboratively reduce support costs, accommodate rapid device growth, and guarantee the high quality of service that mobile users demand. Learn more from the expert in mobile user management at http://www.boxtone.com.

BoxTone and the BoxTone logo are trademarks of BoxTone. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

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JOEL WEINSHANK
BoxTone
410-910-3300
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