Canadian University College Gains Web Filtering Accuracy with Bloxx

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The College Reduces IT Time and Achieves Advanced Content Filtering with Bloxx

Bloxx Web Filter

I’m very happy with the Bloxx Web Filter. We have gained much greater filtering accuracy and it has much better reporting functionality than our previous solution.

Bloxx, the innovator in Web Content Filtering, announced today that Canadian University College in Lacombe, Alberta has deployed its Internet Filtering appliance to provide advanced Web protection to its 700 users across two campuses.

Canadian University College’s mission is to encourage students to achieve academic excellence, to accept personal responsibility for their mind, body and spirit and to experience spiritual growth as they learn to serve their community. The College previously used LinkWall by Connectotel but wasn’t happy with the way the solution filtered users, as Colin Hill, Director of Computer Services at the College comments:

“The URL list was not aggressively updated and had many inaccuracies meaning that staff had to set exceptions or add sites as students and staff would report incorrect blocking.”

Hill wanted to future proof his network and realized that Web filtering had moved on from the URL lists; his network needed a real-time filtering solution that could accurately cope with the proliferation of new Web content.

“We used to get lots of complaints about misclassified Websites and a major objective was to provide greater filtering accuracy; if I could get this then my users would be much more satisfied thereby minimizing support calls. The aim was for me to spend less time managing Web filtering to dedicate to other IT tasks.”

After looking at numerous filtering solutions, Hill chose the Bloxx Web Filter. The Bloxx appliance doesn’t just rely on URL databases; it uses Tru-View Technology to perform live analysis and real-time categorization of a Web page, giving fuller coverage of the Internet, increasing filtering accuracy and dramatically improving protection and security.

Hill saw that his primary objective had been achieved immediately: “The main benefit I’ve experienced so far is the knowledge that our campus users are being protected from browser based security threats; our policies on appropriate content are applied in a much more accurate manner than previously, leading to greater user satisfaction. So far informal assessment indicates that user satisfaction has increased due to less problems over inaccurate classification and needing to report incorrect blocking. Tru-View Technology and the accuracy of its categorization is the most useful Bloxx filtering feature to our organization.”

Following the installation of the Bloxx Internet Filter, Hill has seen a significant reduction in IT management time: “I now spend much less time involved in the day-to-day management of Web filtering and a big factor in this is the reduction in time spent in the preparation of reports on user internet activity. We haven’t had the Bloxx appliance installed for long, but we are really starting to see the benefits of the reporting suite. As we see a pattern to the types of reports the College staff are asking for, we can start scheduling the reports they need to be automatically run and emailed to the relevant person. My IT department has also saved time through the appliance’s ability to integrate with our eDirectory LDAP server and create different policies for different user groups; this is very useful and a great time saver.”

“I’m very happy with the Bloxx Web Filter; we have increased user satisfaction and it has allowed us to provide faster reaction to identified issues. We have gained much greater filtering accuracy and it has far better reporting functionality than our previous solution,” concludes Hill.

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Ruth Broers
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