BoxTone is committed to providing a single unified management console with automated IT service management best practices to support all mobile platforms, devices and applications across the entire mobile lifecycle.
Columbia, MD (PRWEB) May 11, 2010
BoxTone(R), the market leading expert in mobile user management, today announced its software supports Good Technology’s integrated messaging and collaboration suite of offerings for the Apple iPhone and iPad, Google Android, Windows Mobile and Nokia Symbian mobile devices.
Good Technology’s enterprise, government and managed service provider (MSP) customers now have access to BoxTone’s best-in-class mobile user management capabilities, enabling them to proactively monitor end-user experience, optimize performance and ensure a high quality of service across multiple mobile platforms, devices and applications.
With this announcement BoxTone becomes the first and only vendor to provide a single integrated solution to manage, monitor and support the top three mobile solutions for connecting mobile employee smartphones to the enterprise: BlackBerry Enterprise Server, Microsoft ActiveSync and Good Technology.
“BoxTone is committed to providing a single unified management console with automated IT service management best practices to support all mobile platforms, devices and applications across the entire mobile lifecycle,” said Brian Reed, CMO, BoxTone. “We are seeing substantial demand for Good Technology’s solutions in the marketplace and look forward to working with them to help enterprises and government agencies maximize their investments in workforce mobilization.”
BoxTone software is used by one in three Fortune® 100 companies, one in four of the largest U.S. federal agencies and one in five of the Am Law 100 to automate the management of mobile users. In total more than 230 organizations and Managed Service Providers (MSPs) worldwide, representing over 500,000 mobile users depend on BoxTone software.
BoxTone possesses a rare combination of ease of use, rapid time to value, broad functionality and rock-solid scalability, giving mobile IT operations, mobile IT support and mobile business management the ability to deliver the high quality of service and reliable remote productivity that mobile users demand at the lowest possible cost and risk to the business.
Proactive IT Service Management (ITSM) best practices, coupled with proven mobile user management technology, form the basis of BoxTone software’s modular architecture. BoxTone automated management modules include: Incident Management, Performance Management, Service Desk Management, User Self-Service, Asset Management, Expense Management and Compliance Management.
All software is powered by the BoxTone Core, a hardened, scalable platform built from the ground-up with patented SmartMP™ technology to auto-discover and then continuously watch, analyze and control all aspects of a mobile environment and the mobile end-user experience. BoxTone Connectors deliver critical mobile platform and mobile user data directly into third-party management consoles such as Microsoft’s System Center Operations Manager (SCOM) and HP Operations Management (HPOM).
BoxTone is offering qualified companies an Early Access Program to be among the first to deploy BoxTone solutions for managing devices on the Good Technology platform. Click here for details on how to join.
BoxTone software is trusted by more than 230 of the world’s leading enterprises and government agencies, including 70 in the Global 2000, to manage, monitor and support the BlackBerry, Apple iPhone and iPad, Google Android, Windows Mobile and Nokia Symbian device platforms, and the BlackBerry Enterprise Server, Microsoft ActiveSync and Good Technology mobility solutions. Built on patented SmartMP(TM) technology and conforming to industry standard ITIL-ITSM best practices, BoxTone's modular software suite and role-specific consoles enable IT and services organizations to proactively improve mobile performance, reduce support costs and accommodate rapid smartphone growth, all while guaranteeing the high quality of service that mobile users demand. Learn more from the expert in mobile user management at http://www.boxtone.com, or call 1 410-910-3344.
BoxTone and the BoxTone logo are trademarks of BoxTone. Good, Good Technology, the Good logo, GoodInfo, GoodAccess, GoodControl, GoodLink Forms, GoodLink and Powered by Good are trademarks of Good Technology, Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners
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