Australia (PRWEB) May 1, 2008
Primus, one of Australia's first broadband internet providers, is giving broadband customers one more reason to make the switch and connect to broadband internet with them: LiveChat support.
Primus has always made connecting to broadband internet frustration free by offering a flexible range of broadband plans to suit everybody and backing them up with substantial technical support available 24 hours a day, 7 days a week over the phone. An existing home phone account with Primus is not even required to take advantage of their many, flexible ADSL plans.
With the recent introduction of Primus LiveChat, potential and existing customers have a new and direct way to get help and information on all Primus products and services. With so many features to consider when choosing from a range of broadband plans, LiveChat is the easiest way to help the customer make that choice.
This is how it works: LiveChat allows customers to chat live with a Primus sales and service consultant via a chat window in their web browser. The customer can type a question they might have about any of the Primus ADSL Plans on offer and get an informed response from the consultant right away.
With Primus LiveChat customers can avoid waiting in a telephone queue, listening to repetitive on-hold music, and do not have to worry about misunderstanding some of those technical broadband internet terms because they can take as much time as they need to make an informed decision.
With a combination of LiveChat and a flexible range of ADSL plans catering to the occasional user right through to the high end, ultra user, Primus is making connecting to broadband internet as easy as typing A-B-C.
To find out more about how flexible Primus' complete range of broadband plans are please visit http://www.iprimus.com.au/PrimusWeb/HomeSolutions/BroadbandInternet/ where there is detailed information on all of their ADSL plans, including links to broadband internet FAQs and information on how to get started.