All Broadvoice VoIP Customers in the United States Have 911 Service

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Many BroadVoice customers upgrade to E911 and Basic 911 by registering their physical address online.

BroadVoice, the leading provider of high quality, feature-rich broadband phone services to consumers and businesses, announced that 100% of its customers in the US now have access to 911 service. A BroadVoice customer dialing 9-1-1 is connected to either a Public Safety Answering Point (PSAP), or the National Emergency Call Center, both of which are capable of dispatching emergency services.

BroadVoice automatically provides Enhanced 911, Basic 911, and 911 service to eligible customers. For Enhanced 911 and Basic 911 service a BroadVoice customer must enter and maintain their physical address location. When customers with Enhanced 911 service place 9-1-1 calls, BroadVoice automatically transmits their physical address to the dispatcher, whereas customers using Basic 911 and 911 service must talk to the operator to provide their location. Customers using 911 services can change their registered physical address by visiting the BroadVoice web site, http://www.broadvoice.com/.    

BroadVoice VoIP phone service allows consumers and business to save 70% or more on phone service while enjoying innovative features not available with traditional phone lines. "Traditional phone companies have felt competitive pressure from VoIP carriers. In response, they've cited their 911 service as a competitive advantage. Naturally, the old phone companies want to keep that advantage, so they haven't been particularly helpful in providing VoIP carriers with access to their 911 call centers," said Les Berry, BroadVoice president. "Now that we've overcome these roadblocks, we can provide 911 services to every customer. This has been our objective from day one."

About BroadVoice

BroadVoice is the leading provider of high quality, feature-rich broadband phone services to consumers and businesses. BroadVoice VoIP phone service allows thousands of customers in the United States and more than 120 other countries to use their high-speed DSL or cable modem to make and receive phone calls anywhere in the world. Customers benefit from unlimited domestic and international calling and a suite of more than 25 basic and advanced features for one low monthly price. Founded in December 2003, BroadVoice is privately held and based in Billerica, MA. For additional information, visit http://www.broadvoice.com/.

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