NEWS BRIEF - TransCore Releases First Annual Broker Benchmark Industry Report

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TransCore has released the findings of its first annual broker benchmark survey based on customer feedback. The data offers an industry overview with benchmarks focusing on broker operations, business and financials, as well as staffing. This research is the first in a series that will be released throughout the year by TransCore to share relevant information with its constituencies.

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Staying abreast on the latest industry information is essential to the success of brokers

"Staying abreast on the latest industry information is essential to the success of brokers," said David Schrader, vice president, Freight Business Services, TransCore. "We commissioned this research to help the broker community make the most informed decisions possible to improve operations. We are thankful to those that participated and will continue to offer similar business intelligence as an industry resource."

Survey findings include:

Average monthly freight bills   Types of loads moved Brokers who are carriers Gross margins per TL load Quick-pay services for carriers Job responsibilities Key broker company expenses Employee benefits Responses were generated from a variety of companies. Nearly half (47 percent) have five or fewer employees, and are predominantly self-employed. Of those, 48 percent exclusively provide broker services, with an additional 28 percent classified as broker/carriers. Throughout the past three years, 45 percent averaged $1 million to $5 million in revenue. Study highlights revealed that carrier and personnel account for 82 percent of operating costs and almost half attribute approximately 75 percent of overall costs to carrier expenses.

Analysis further indicates that TL loads comprised a majority of responders' businesses (78 percent), with gross margin averaging 15.8 percent. Most loads originated from long-term relationships with suppliers. A large number of responders (75 percent) indicated that they expect intermodal shipments, which are now just five percent of the average load mix, to increase or remain flat in 2008. It was also shown that 64 percent of those surveyed have health insurance and 45 percent offer retirement or pension plans.

The entire report is available on a complimentary basis at or (800) 529-7634.

Research Parameters:

Survey was based on 26 on-line questions posted Feb. and March 2008. A total of 594 U.S. brokers responded, with 312 completing the entire survey. Participants ranged from self-employed brokers with 10+ years experience to new brokers in large, well-known companies.

About TransCore

TransCore is dedicated to driving inefficiencies out of surface transportation through innovation, utilizing our expertise in systems integration, design consulting, operations, maintenance, manufacturing, enabling RFID and satellite communications technology, and our extensive Web-based logistics and transportation management systems.

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Barbara Catlin
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