Chester County, PA Government Delivers Efficiencies; Optimizes Forms-Driven Business Processes with Formatta

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Chester County Implements Formatta Resulting In Cost Savings and Improved Service to Constituents

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We appreciate the Chester County Government's confidence in Formatta and are pleased they are experiencing positive outcomes

Formatta, a leading provider of forms-driven business process optimization solutions delivering increased performance and measurable return on investment, today announced positive results being realized by the Chester County, PA government's use of the Formatta solution.

Formatta was chosen by the Chester County, PA government after an extensive review of alternative marketplace solutions. The County was searching for a solution to allow them to cost-effectively deploy a county-wide forms design and processing package. County officials evaluated multiple vendors, seeking a solution to quickly and efficiently convert paper forms to electronic forms on a standard platform, routable for electronic review and approvals, and sharable across multiple county business systems and departments.

The County was seeking a vendor that provided the right mix of features and value to help optimize processes built around paper forms developed in multiple tools. Additionally, information technology department colleagues were burdened with creating all forms and they had over 100 active forms in use in addition to non-standard ad-hoc forms.

Many of the County's paper forms had to be printed out and submitted to paper review processes because they couldn't be e-mailed. Even forms that could be emailed lacked the ability to easily track approvals.

A number of the County forms were being re-keyed to transfer data between systems. The Formatta solution enabled existing paper forms to be easily converted to an electronic form, support for e-mail approval processes and the ability to integrate with other technology and systems to eliminate the time, cost and errors of re-keying data on forms.

After Formatta was selected by Chester County, the initial implementation via a six-week pilot program focused on optimizing the forms and processes for Vendor Action and Employment Application forms. After the pilot success, Chester County went live to all department users, quickly converting over 100 existing forms.

The County continues to expand its usage of the Formatta solution. Forms design is now done not just in the information technology department but across 10 different departments in the County and is deployed to over 2,500 County employee and citizen users.

Formatta's forms-driven business process optimization and data integration solution is used in a number of government agencies allowing thousands of employees and partners to design, access, sign, submit and capture electronic forms critical to a wide array of government processes. "We appreciate the Chester County Government's confidence in Formatta and are pleased they are experiencing positive outcomes," said Grant Wagner, Formatta President and CEO.

A complete case history can be downloaded at .

About Formatta

More than just an electronic version of a paper form, Formatta's solution quickly captures, verifies, approves and integrates data used in enterprise processes with the critical enterprise systems used to run organizations. While other solutions solve document/record management and business process management problems, they do not efficiently capture data from paper and paper equivalents and easily integrate it to business applications that require it. Formatta provides the most affordable, scalable, and easiest to implement, use, and maintain e-forms data capture and integration solution. Formatta is headquartered in the greater Washington, DC area. More information about Formatta is located online at .


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Emillie Kushner
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