CosmoCom Named "Best of Show" at Call Center 2.0
TMC Recognizes CosmoCall Universe for Technology and Features
Melville, NY (PRWEB) October 21, 2008 -- CosmoCom, the global leader in Contact Center Consolidation 2.0, announced today that Technology Marketing Corporation (TMC) recognized its CosmoCall Universe all-IP contact center platform with its Best of Show award at the Call Center 2.0 - Internet Telephony Conference and Expo at the Los Angeles Convention Center last month.
The Internet Telephony Conference & Expo Best of Show award recognizes innovative products and solutions exhibited at the event, highlighting the technological achievements and creative features that set the winners apart. Internet Telephony magazine editorial staff met with vendors to inspect and review the displayed products on the first day of the Expo and selected the winners.
Raising enterprises to new levels of reachability, CosmoCall Universe is the most advanced all-IP contact center platform in the industry, enhancing the customer experience with a lower total cost of ownership and a more favorable return on investment than any other comparable system.
"The CosmoCom team appreciates this recognition," said Ari Sonesh, CosmoCom's Chairman and CEO. "TMC is very active in our space and well qualified to identify the contact center technologies that advance the state of the art in customer care. All of us at CosmoCom are proud to be among the vendors honored with this award."
About CosmoCom:
CosmoCom™, the global leader in Contact Center Consolidation 2.0, excels in providing IP contact center platforms for enterprises with the largest and most complex requirements, consolidating multiple locations, onshore, offshore, and home-shore agents, formal and informal agents, captive and outsourced operations, multiple communication channels, and multiple applications. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom technology themselves or by working with a service provider that hosts CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include Fortune-class enterprises throughout the world and service providers such as BT, Deutsche Telekom, Orange Business Services, Telefonica, NTT, Tata, PLDT, Verizon, and many others. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. For more information, please visit www.CosmoCom.com.
Media Contact for CosmoCom:
Communication Strategy Group
Arthur Germain
+1 631-239-6335
agermain @ gocsg.com
www.gocsg.com
Media Contact for TMC:
JMR Worldwide
Mostafa Razzak
+1 646-442-3361
m.razzak @ jmrworldwide.com
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