Our personalized pages really emphasize the individuality of each traveler
Banff, Alberta, Canada (PRWEB) September 22, 2009
With the new quoting/booking engine integrated into its website, Brewster Vacations Canada has made the process of planning trips to Western Canada, including Canadian Rockies vacations (http://www.vacationscanada.travel), simple for both consumer and travel agent customers.
In just four easy steps, customers can modify hotels and add nights, rail tours, coach tours, rental cars, activities, sightseeing tours, and more. In addition, the system allows customers to customize their vacation package, save it, and then access and book their trip at a later date.
As soon as a vacation quote is developed with Brewster Vacations Canada, the customer is issued their own personalized website (PURL™). Here, travelers can access customized trip information and holiday details prior to booking. The site incorporates Contac's eConcierge™ interactive service, which provides customers with the PURL™ and a personalized travel information booklet including tour documents upon booking. Travelers can then review the details of their itinerary and even book tickets for an event, rent a car, purchase travel insurance, make restaurant reservations, and shop for merchandise.
"Our vacations are crafted from a belief that a travel experience should be as unique as each individual traveler," says Jim Fraser, Vice-President of Marketing & Planning, Brewster Inc. "The eConcierge™ platform allows Brewster Vacations Canada to deliver a personalized experience to each of our guests from the moment they begin to make their travel arrangements."
Travelers also have the option to forward their PURL™ to friends and family, as well as upload photos, create personalized albums, and even share details of their trip on Facebook, all through the Brewster Vacations Canada website.
"We continuously strive to make planning and booking Canada tours and vacations(http://www.vacationscanada.travel) a very simplified process." Fraser added, "Our personalized pages really emphasize the individuality of each traveler".
Mr. John Vanderwood of Omaha, Nebraska, the first customer to book his trip using the new system, commented "It was EASY!" He received his Canada vacation package complimentary, courtesy of the Columbia Icefield Glacier Experience.
About Brewster Vacations Canada:
Brewster, Inc. has been a force in Western Canadian tourism for 117 years. Now a leader in the Canadian tourism industry, Brewster incorporates multiple businesses that strive to deliver outstanding, individualized travel experiences to its one million annual guests. Its operating divisions include the attractions of Banff Gondola, Minnewanka Lake Cruise, and Columbia Icefield Glacier Experience as well as the Mount Royal Hotel and Glacier View Inn. The company also runs Brewster Vacations Canada, which specializes in independent and group package tour operations, as well as a motor coach fleet including Brewster Motorcoach Charter Services, Airport & Resort Shuttle, and Brewster Sightseeing Excursions for the best Canada tours.
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