Providing Cost-Effective Care Navigator Programs and Infrastructure With Host HealthyCircles and Dr. Susan Nedza

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Dr. Susan Nedza, Vice President of Strategic Clinical Solutions at HealthyCircles, discusses how organizations can provide cost-effective care navigator programs with an exceptional infrastructure.

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With health care constantly evolving, it’s vital health care organizations seize opportunities to innovate and to adopt processes that support efficient, patient-centered care.

Today, HealthyCircles, an integrated suite of online Professional and Consumer portals, officially announces open enrollment for their Wednesday, September 21, 2011, webinar on Providing Cost-Effective Care Navigator Programs and Infrastructure at 11:00am PDT. Please note, space is limited for this exclusive event, so please e-mail webinars(at)healthycircles(dot)com to reserve your spot today.

For a patient or a family, navigating the health care system is often difficult and leads to frustration and gaps in care. For example, a December 2010, BMJ Quality & Safety article “The Quality of Cancer Patient Experience: Perspectives of Patients, Family Members, Providers and Experts”, found that patients who had regular visits with their providers had improved outcomes. Thus, it is vital to ensure patient navigation is a top priority.

In addition, with new payment models, it is imperative organizations focus on adopting the innovative models that support patient navigation. Implementing new models of connected health now will enable Care Teams to leverage the principles of connected health while reducing hospital readmissions, increasing care coordination, improving outcomes and driving patient satisfaction.

“When the care navigation process runs smoothly, professionals benefit from better communication and access to information that can impact redundant testing. More importantly, the patient and family reap the benefits of superior care, active engagement and increased knowledge,” stated Susan Nedza, MD, MBA, FACEP, Vice President of Strategic Clinical Solutions at HealthyCircles. “With health care constantly evolving, it’s vital health care organizations seize opportunities to innovate and to adopt processes that support efficient, patient-centered care.”

“HealthyCircles is proud to host this webinar on care navigation as it’s a topic that affects so many. From the moment a patient learns they have cancer, for example, they may feel overwhelmed, confused and frustrated by the lack of information and coordinated care,” stated James Mault, MD, FACS, Chairman and Chief Executive Officer of HealthyCircles. “This frustration often continues through the entire care continuum, leaving a dissatisfied patient and increased costs due to duplicate procedures and medical errors, and it’s the patient that suffers the most from these inefficiencies. Our goal is to provide a care navigator system that alleviates these issues.”

HealthyCircles, with guest speaker Dr. Susan Nedza, will host Providing Cost-Effective Care Navigator Programs and Infrastructure on Wednesday, September 21, 2011 at 11:00am PDT. Attendees from organizations seeking the most innovative and practical solutions to improve patient care navigation are encouraged to attend. Space is limited, so please e-mail webinars(at)healthycircles(dot)com to confirm your registration today.

About Dr. Susan Nedza
Dr. Susan Nedza, a nationally recognized physician leader is the Vice President of Strategic Clinical Solutions at HealthyCircles, LLC. Her broad experience as a board-certified emergency medicine specialist, as a Chief Medical Officer at the Centers for Medicare and Medicaid Services (CMS) and most recently as senior executive at the American Medical Association (AMA), have given her a unique vantage point at the confluence of clinical care, health care delivery systems and health care policy. While at CMS, Dr. Nedza led efforts to implement the Medicare Drug Benefit at the regional level and helped to design and implement the Physician Quality Reporting Initiative (PQRI), the first Medicare pay-for-reporting program for health care professionals. At the AMA, Dr. Nedza was responsible for defining and implementing the clinical quality and patient safety strategy. Most recently, she served as Medical Director for Clinical Practice Solutions and launched AMAFluHelp.org, the first national HIT driven clinical suite of decision support tools in response to the H1N1 pandemic.

Dr. Nedza is Adjunct Associate Professor at the Feinberg School of Medicine at Northwestern University. She has served as invited faculty at the Kellogg Graduate School of Management, the Master's Program on Healthcare Quality and Patient Safety and in the Department of Emergency Medicine. Her research includes work on behalf of the Robert Wood Johnson Foundation, studying the role that professional organizations can play in helping support physician adoption of Health IT in order to participate in quality improvement collaboratives at the local, regional and state level.

About HealthyCircles
HealthyCircles, a San Diego-based, connected health platform company providing enterprise, health care delivery solutions that solve problems related to transitions of care, hospital readmission reduction, home health and remote health monitoring. HealthyCircles provides clients with a private-label experience that is designed as a software-as-a-service model delivering an integrated suite of products and services connecting health care professionals to patients, their families and their caregivers via a HIPAA secure, care management system. Be sure to connect with us on Facebook, join us on LinkedIn and follow us on Twitter.

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