CastlePointe presents webinar: “The Art of Cultural Change - Making Change Stick”, part of the IT Transformation Webinar Series

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Number two in the “Free Lunch” IT Transformation Webinar Series, hosted by CastlePointe CEO, Charles Araujo, on Wednesday, July 21, 2010 at 9:15am PST / 12:15 pm EST. Register at CastlePointe's Website.

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There is a wealth of information out there on ITIL and process improvement, but very little on leading cultural change and moving IT organizational behavior from an executive perspective. CastlePointe hopes to change that.

Overview: People are naturally resistant to change. It is human nature to prefer the familiar, regardless of discomfort or inconvenience, to the fear of the unknown. But overcoming this resistance and driving behavioral change is the key to a successful service management adoption. It is what must occur to transform your organization in a way that actually solves your most important business problems. Effectively leading cultural change is what will be the difference between your ITSM adoption having a lasting impact or merely being a “flash in the pan.”

The second webinar in CastlePointe’s “Free Lunch” IT Transformation Webinar Series will reveal key insights about the nature of resistance, the resulting barriers to change and techniques that will help your company overcome them and achieve a lasting impact. The informative 30-minute webinar will explore:

  • Why your tool and process improvement efforts fail to deliver the full value you expect
  • How you can break through change barriers such as inertia and apathy
  • How to structure a team that can overcome these barriers and build momentum
  • Why you must create a focused governance structure to protect your effort
  • How to create deep engagement throughout your entire organization

This brief, 30-minute webinar will occur on Wednesday, July 21st at 9:15am PST / 12:15pm EST. Don't miss this opportunity to gain valuable insight on how to create lasting change within your IT organization.

Join this free lunch time webinar and lunch may be on CastlePointe! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Register today!

For more information about CastlePointe’s “Free Lunch” IT Transformation Webinar Series, and to register, please visit the CastlePointe website.

About the Presenter
Charles Araujo is the President and Managing Consultant of CastlePointe, a management consulting firm specializing in leading IT transformation efforts. Since founding CastlePointe in 1997, he and his team have lead numerous IT transformation projects and has worked with clients including Avery Dennison, Westfield, Capital Group, Metropolitan Water District and Fidelity National. He has over 20 years of experience in IT operational management, project execution and strategic planning in the healthcare, financial, aerospace and entertainment industries. He is a columnist at the website ITSM Portal and frequently speaks and writes on the topics of organizational transformation and behavioral change.

About CastlePointe
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on leading its clients through successful IT transformation initiatives, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help large IT organizations reduce costs, improve service levels, drive efficiency and build operational scalability.


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Marie Fitzgibbons
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