There is a wealth of information out there on ITIL and process improvement, but very little on leading cultural change and moving IT organizational behavior from an executive perspective. We hope to change that.
Newport Beach, CA (PRWEB) September 1, 2010
Overview: Business is moving faster and faster every day - and demanding that IT move with it. As a result IT organizations are moving toward new development methodologies, approaches and tools such as SOA and Agile to reduce time to delivery of critical business apps. But as these same organizations adopt IT Service Management principles, an apparent conflict arises pitting SOA and Agile against Change and Release Management.
WHAT YOU WILL LEARN
In this brief thirty minute webinar you will learn key insights and techniques to help you bridge the apparent gap between rapid development approaches and ITSM, and create true organizational agility, including:
- Why SOA, Agile and Change/Release Management are after the same goal
- How SOA and Agile relate to Service Design and why it matters to your ITSM efforts
- How to design a change and release process that can support SOA and Agile
This webinar will occur on Wednesday, September 15, 2010 at 9:15am EST / 12:15pm PST. Don't miss this opportunity to gain valuable insight on how to bridge the gap between rapid development and ITSM. Register for this free webinar today at CastlePointe's website!
THE “FREE LUNCH” IT TRANSFORMATION WEBINAR SERIES
Join us for this free lunch time webinar and lunch may be on us! Two registered webinar participants will be selected at random to each receive a $25 gift card to T.G.I. Fridays. Register today!
About the Presenter
Charles Araujo is the President and Managing Consultant of CastlePointe, a management consulting firm specializing in leading IT transformation efforts. Since founding CastlePointe in 1997, he and his team have lead numerous IT transformation projects and has worked with clients including Avery Dennison, Westfield, Capital Group, Metropolitan Water District and Fidelity National. He has over 20 years of experience in IT operational management, project execution and strategic planning in the healthcare, financial, aerospace and entertainment industries. He is a columnist at the website ITSM Portal and frequently speaks and writes on the topics of organizational transformation and behavioral change.
Headquartered in Newport Beach, CA, CastlePointe is a premier provider of strategic IT consulting services to Fortune 2000 firms. Uniquely focused on leading its clients through successful IT transformation initiatives, CastlePointe operates nationally from offices in California, New Jersey and Tennessee. Using our proprietary DeepRoots™ methodology, we help large IT organizations reduce costs, improve service levels and performance, drive efficiency, build operational scalability and evolve their organizations to the next level.
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