Companies evaluating customer communications management solutions will benefit from this in-depth examination of outsourcing pros and cons.
Atlanta, GA (PRWEB) July 18, 2012
Companies interested in evaluating options for customer communications management solutions will benefit from this in-depth examination of the issues surrounding outsourcing.
This white paper examines the outsourcing revolution in 5 sections:
1. What is driving the growing demand to outsource IT? (Hint: It’s not just financial.)
2. Obstacles to outsourcing: 5 misconceptions when calculating ROI
3. Benefits of outsourcing
4. Pitfalls to avoid: Planning for the unexpected
5. Conclusion: ROI vs. Risks in considering outsourcing
John DiMarco, CEDAR's Chief Operating Officer uses specific IT successes and failures to illustrate key points about the benefits of having skilled assistance at crucial moments and the risks of either falling behind or overtaxing in-house resources.
For over 10 years CEDAR has been providing outsourced Customer Communications Management technology and services. CEDAR's clients and their projects have given this Customer Communications Management solutions provider a front row seat to the challenges facing corporations and deep experience in taking the most effective path for achieving real results in an outsourcing relationship.
To download you complimentary copy of this report, click here.
CEDAR Document Technologies is the leading provider of hosted multichannel customer communications and account self-servicing solutions. CEDAR works with large enterprises to improve and accelerate their end-to-end processes for all high value customer communications. CEDAR's customer communications management platform lives between your core and your customer, aggregating and transforming customer account information into impactful, personalized customer touches.
To learn more about outsourcing your customer communications, call (770) 395-5060 or visit us online at http://www.CEDARDOC.com.