CEO Bill Packard, Signs Publishing Agreement with The RED Carpet Connection for Book on How to Think Like A Customer to Improve Small to Mid Sized Business Profitability

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CEO Andrea Adams-Miller, The RED Carpet Connection Publishing, Publicity, & Talent Agency recently sealed the publishing deal for a new business book on How to Think Like a Customer to Improve Small to Mid Sized Profitability. This second time author, Bill Packard, aka Mr Customer, CEO of Bill Packard International, is well versed in how to lead others in business as he successfully started and sold four businesses taking them from start up to profitable success by focusing on the superior customer service.

CEO Bill Packard, aka Mr. Customer, Business Consultant & Author

Keeping existing clients is cheaper than getting new ones! People that alreadygive you money are 3-7 times more likely to do it again, so offer what customers want and NOT what you THINK they NEED. ~CEO Bill Packard, aka “Mr. Customer,” Consultant

CEO, Andrea Adams-Miller, The RED Carpet Connection Publishing, Publicity, and Talent Agency, a division of IgniteYourRelationships.com, LLC Professional and Personal Consultation Services, recently approved a publishing agreement for a new business guide that will specifically target small to mid-sized new and established businesses regarding increased profitability through superior customer service.

The author of this pending business manuscript is well experienced business owner and business consultant Bill Packard, CEO of Bill Packard International, also known as “Mr. Customer.”

Through his experiences and successes in starting four businesses from scratch and selling them once they reached a lucrative profit margin, he consults with superior results. This experience combined with his specialized skills in customer service training, Packard’s advice, tips, and knowledge will be packaged in one book for the average to successful entrepreneur who desires to increase his profit margin.

“Keeping existing clients is cheaper than getting new ones! People that already give you money are 3-7 times more likely to do it again, so offer what the customers want, and not what you think they need,” shares Bill Packard.

With similar ambitions in customer service excellence, The RED Carpet Connection Publishing, Publicity, & Talent Agency, a division of IgniteYourRelationships.com, LLC, prides themselves on delivering superb customer service. The company is pleased to collaborate with seasoned author, Bill Packard, to publish, publicize, and distribute his second business manuscript, yet to be titled, in print and digital format later this year 2013.

Adams-Miller shares, “What we love most about Bill Packard is his professionalism combined with his down-to-earth style. He has this innate ability to teach you the most valuable information to increase your business success through sharing his experiences, antidotes, and personal stories. Although you are laughing, you invariably learn, increasing your capacity to capture the essence of his charm and customer service abilities.

This publishing agreement with CEO Bill Packard assures that our publishing company, The RED Carpet Connection Publishing, Publicity, and Talent Agency continues to publish quality content to be available for all of our business and professional consumers,” states Andrea Adams-Miller, CEO of the publishing company located both in Ohio and Nevada.

Adams-Miller adds, “With Bill Packard’s extensive corporate background working within a Fortune 500 company combined with his personal business ownership successes, he skillfully leads new and existing business owners and entrepreneurs in excellent customer service from start up to success. Furthermore, with his approach as the consumer, he is able to view your business from the perspective of the customer identifying strategies you might have overlooked. Futhermore, he suggests adjustments that you can easily implement to achieve the profitable success you entrepreneurs deserve without huge investments and without exceedingly long time constraints. Packard is the best man for your business consulting needs.”

About Bill Packard:

Maine native, Bill Packard, also known as “Mr. Customer,” CEO Bill Packard International, consults with business owners and entrepreneurs on how to 'think like a customer' to improve their customer service skills towards a successful profit margin. Packard does this by consulting from the customer’s perspective which teaches and reminds owners, executives, and employees about the foundation and cornerstones of superior customer service.

All the while, he is planting ideas, skills, and abilities about strategies the businesses may not have considered or may have not conducted effectively. His background, experiences, and skillset derives from working within a Fortune 500 business as well as starting, owning, and selling four business of which he started from scratch then sold when they reached a level of high profit margin. http://www.bpackard.com

About The RED Carpet Connection Publishing, Publicity, & Talent Agency:

The RED Carpet Connection Publishing, Publicity, and Talent Agency, a division of http://www.IgniteYourRelationships.com, LLC Professional and Personal Consultation Services, with offices both in Findlay, OH and Las Vegas, Nevada, is a trusted international publishing, publicity, and talent agency that provides quality educational and entertainment information through print, digital media, presentations, interviews, and etc.

The genres they will consider for publishing include business, self-help, science fiction, horror, mystery, romance, children’s books, and fiction. Throughout their application process, the publishing company has been able to secure an elite group of authors for publishing.

The RED Carpet Connection's customers benefit from the extensive global network of connections, clients, and consumers maintained by Founder and CEO Andrea Adams-Miller. http://www.TheREDCarpetConnection.com

About Andrea Adams-Miller:

CEO Andrea Adams-Miller, also known as “The Leading International Authority on Healthy Relationships,” shows clients how to build relationships through print, digital media, social media, and on radio, television, and stage by getting published, getting publicized, and making it profitable.

Andrea Adams-Miller, based in Findlay, OH, with a satellite office in Las Vegas, Nevada, a success multiple business owner, keynote speaker, best-selling author, relationship consultant, business consultant, publisher, publicist, social media consultant, and sponsorship consultant leads her business to offer a wide range of products and services to audiences, clients, and consumers. http://www.IgniteYourRelationships.com

Both Bill Packard and Andrea Adams-Miller are available to speak for your next business, college, organizational, or non-profit conference, training, meeting or event. Additionally, they are available for radio, television, or print interviews both internationally and in the United States.

Additionally, authors, speakers, and entertainers are encouraged to connect with The RED Carpet Connection Publishing, Publicity, and Talent Agency if they are interested in an interview about future publishing, publicity, or talent agency needs. Only serious inquirers need apply.

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