Carrollton, Texas (PRWEB) September 20, 2012
This month, Certified Payment Processing (CPP) initiated a revised training program for all new field sales representatives.
“Our new approach is the results of intensive investigation,” says Mike Hutchison, Senior Vice President of Sales for CPP. “We did numerous surveys with people who’d finished the training, and we even contacted those who no longer work with us to get their feedback. They talked; we listened.”
CPP is a provider of credit card processing services and also leases point-of-sale terminals that quickly process all forms of payments: debit and credit card transactions, gift cards and checks. The products and services are designed to help businesses increase revenue, control costs, improve efficiency, enhance data security and provide their customers with the most popular payment methods.
CPP hires sales associates—called Merchant Sales Consultants (MSC)—from all over the country, and is always looking for those interested in a sales career. Even though the MSC position is commission-based, it’s not a contract position, so there’s the possibility of benefits, including medical, dental and vision, based on performance. There are also bonuses to cover cell phone and gas expenses. The company offers a generous commission structure, account sharing, sales contests and numerous bonuses to increase earning potential.
MSCs are given pre-set leads with business owners in their local area. They will visit the merchant and present the comprehensive array of products and services offered by CPP, including credit card and debit processing, check authorization and conversion, EBT, e-commerce, gift cards and more.
The most obvious change is the online webinar has been scaled down from seven hours to four hours. The reduction in content came from the input gathered from those who’d taken the seminar as well as those who taught it. The new content is more strategic, designed to provide the new MSC with essential, basic information and processes—CPP’s products and services, daily expectations, handling possible objections, filling out paperwork, commissions and how to get paid.
“Many people like the flexibility that comes with this kind of job,” says Hutchison. “And they appreciate the untapped potential to make money. So we want to do what we can do to make them successful. This revamped training is part of our commitment to our sales force.”
No cold calling is required, but the MSC has the option to generate their own sales opportunities, which pays higher commissions. The pre-set leads are Monday through Friday, between 9 am and 5 pm. Each MSC works in conjunction with an assigned Team Leader, who provides ongoing training, motivation, coaching, encouragement, feedback and support.
“We know that when an MSC uses the guidelines in our proven sales model and follows our established sales presentation, they can be successful,” says Hutchison.
For more information on becoming an MSC, please visit the career page on the CPP website to learn more and submit a resume.
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About Certified Payment Processing
Certified Payment Processing (CPP) is a full-service provider of electronic payment equipment for processing purchases made by debit and credit cards, as well as checks and online purchases, in addition to a range of other specialized merchant services. For nearly 20 years, CPP has helped small and medium-sized businesses increase revenue, control costs, improve efficiency, enhance processing security, and provide their customers with the most popular payment methods. With two sales entities -- TransTech Merchant Group and Summit Merchant Solutions -- CPP has more than 40,000 active merchants and transactions in excess of $3 billion. CPP has a support staff of 330 people to provide assistance to hundreds of field sales representatives across the country, and is headquartered just outside of Dallas, Texas.