Integrated Research Launches Proactive Monitoring Support for Cisco TelePresence

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TelePresence monitoring is added to Prognosis, the world's leading Unified Communications Monitoring Software

Integrated Research, creators of Prognosis Monitoring Software

Proactively ensuring quality with TelePresence is essential to realizing the benefits of reduced travel budgets, time savings, and positive impacts on family life.

Integrated Research (IR) enhanced its support for Unified Communications performance management with the launch of Cisco TelePresence monitoring.

For businesses this means quality TelePresence interaction can be assured. Prognosis monitors the availability and call quality of TelePresence devices and provides usage metrics for capacity planning.

IR’s Head of Communications, Paul McNamara said “as businesses with international reach adopt TelePresence to reduce costs related to a dispersed workforce, Prognosis helps solve problems around the performance and configuration of the devices. Prognosis monitors TelePresence endpoints in real time which means businesses can reach important decisions quickly. Quality interaction is essential to realize the benefits of reduced travel budgets, time savings, and positive impacts on family life.”

The inclusion of TelePresence monitoring means all endpoints can be managed globally as part of Prognosis Unified Communications management software for Cisco. This helps maximise ROI and proactively ensures availability and quality of service.

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About Integrated Research (IR) IR is the leading global provider of Prognosis performance monitoring, diagnostics and reporting software, and the maker of award-winning Prognosis Unified Communications and contact center monitoring software.

Prognosis is a highly scalable, customizable,and proactive solution that is designed to manage business-critical computing infrastructure on site, or in the cloud. IR provides real time solutions that give customers the insight they need to run their business better, reduce operating costs, minimize risk, and gain competitive advantage.

Media Contact
Brian Smits
Director of Marketing
Integrated Research
t: +1 303 390 8761

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