Citizens Medical Center Selects T-System to Reinvent ER as Premier Provider in the Southwest

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T-System’s reputation, vision and full-suite capabilities gain hospital’s trust for a complete emergency department solution.

'We are committed to making our ED the shining star in the state of Texas with the most advanced technology available for improving emergency care.' - Stephen Thames, CEO of Citizens Medical Center

T-System Inc. today announced Citizens Medical Center, a hospital in Victoria, Texas, will implement T-System’s emergency department information system (EDIS), EV™, and patient transition management solution, Care Continuity™.

Citizens Medical Center has remained ahead-of-the-curve for adopting sophisticated technologies, being one of the first hospitals to implement electronic health record (EHR) technology in the late 1990s. Citizens turned to T-System’s technology with the goal of providing the best emergency care in the region.

“We are committed to making our ED the shining star in the state of Texas with the most advanced technology available for improving emergency care,” said Stephen Thames, CEO of Citizens Medical Center. “When we finally narrowed our search down to two options, T-System was the clear choice and the only vendor with a solution for the entire emergency care process.”

In the early 2000s, Citizens Medical Center implemented a single enterprise-wide EHR. After experiencing low clinical adoption and throughput challenges, they realized a specialized solution was necessary for the ED due to its distinct environment and clinical workflow.

“Physician buy-in is critical to help us achieve our goals,” said Russell Witte, director of information technology at Citizens Medical Center. “T-System stood out for its intuitive, clinically-focused solutions and record of end-user adoption.”

EV™ will be implemented with the complete set of features, including nurse and physician charting, clinical decision support, CPOE, e-prescribing, throughput statistics management and analytics. Care Continuity will provide Citizens with primary care physician (PCP) patient status notifications, an automated way to identify and refer high-risk patients and a complete set of care plans to be used among providers in the care community.

About T-System
T-System Inc. advances the practice of emergency medicine with solutions proven to solve clinical, financial, operational and regulatory challenges for hospitals and urgent care clinics. About 40 percent of the nation’s EDs use T-System solutions to provide an unmatched patient experience. Through gold-standard documentation, revenue cycle management and performance-enhancing solutions, T-System optimizes care delivery from the front door through discharge and beyond. Today, more than 1,900 facilities across all 50 states rely on T-System solutions. For more information, visit Follow @TSystem on Twitter and LinkedIn, or become a T-System fan on Facebook.

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