The speed at which our conversion was completed was phenomenal. Clearent made the process run smoothly so that we could check the conversion off the list and get back to business as usual.
Clayton, MO (Vocus/PRWEB) March 15, 2011
Armstrong’s focus on delivering world-class customer service led them to search for a partner that would help them continue to meet this commitment to their customers. “For Armstrong, it was important that we find a partner for our merchant services program that delivers the same level of service we provide to our customers,” stated Adam Colclasure, VP of Small Business Solutions.
Switching Armstrong’s merchant base to Clearent was fast and painless, contrary to a common fear about conversions. Colclasure commented, “The speed at which our conversion was completed was phenomenal. Clearent made the process run smoothly so that we could check the conversion off the list and get back to business as usual.” Clearent’s processing platform can import portfolio data in bulk to expedite the conversion, and Clearent’s knowledgeable, hands-on support team helps merchants get up and running quickly.
Having access to a hassle-free PCI compliance process was also important to Armstrong. With Clearent, Armstrong merchants who complete their PCI questionnaire can avoid the typical monthly or annual PCI-related fees that have become so common among merchant services programs. Clearent’s questionnaires are easy to complete and save merchants time, in addition to educating them on what they can do to help bring their business into compliance with this important industry mandate.
“We wanted personal service and a true partnership, both of which can be hard to come by with other processors. With Clearent, we’re able to talk to people from top to bottom that care about our business and are focused on answering our questions as quickly as possible,” commented Colclasure.
“We’re proud to have been selected by Armstrong Bank as their partner for merchant credit card processing services,” remarked Dan Geraty, CEO of Clearent. “Providing superior customer service is a core value that we both share. We look forward to helping them strengthen their commercial relationships as they expand their market presence.”
Clearent is a payment processor whose proprietary technology and responsive support enable financial institutions, ISOs and merchants to maximize the value of their merchant services program. Clearent’s intuitive, web-based systems are simple to use and provide at-a-glance business intelligence not available from other providers. To learn more, visit http://www.clearent.com or call 866.205.4721.
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