Vienna, VA (PRWEB) September 06, 2011
Parature, a global leader in cloud-based customer engagement software, announced today that Parature’s Co-Founder and Chairman Duke Chung will present on social media and cloud-based customer engagement strategies at the 5th Annual William Blair Emerging Growth Conference. The conference takes place on September 8th at the Intercontinental New York Barclay in New York City.
The objective of the conference is for management representatives to share a variety of interesting small- and midcap investment ideas with attendees. The conference will include formal presentations, with question and answer sessions by management of about 60 companies.
Parature provides cloud-based customer engagement solutions that empower companies to centrally monitor, manage, and resolve high volumes of service issues across critical customer communication channels, including the growing number of service-related conversations that are happening every day within social media channels.
Parature is the industry’s leading provider of cloud-based customer engagement solutions and is used to support over 30 million end users worldwide. Parature empowers customer service organizations to monitor, manage, resolve and respond to a high volume of service issues across multiple communication channels, including the growing number of service-related conversations that are happening every day within social media channels. With more than a decade of experience, Parature delivers support and social media engagement and management solutions to mid-size and enterprise organizations across a wide variety of industries. Parature is among Inc. Magazine’s Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Parature is used by some of the world’s most innovative organizations, federal agencies and companies, including Rosetta Stone, Cox Communications, SuccessFactors and Threadless. Parature is headquartered in Vienna, Virginia. For more information, visit http://www.parature.com , follow @parature on Twitter, or like us on Facebook at facebook.com/parature.
# # #