The new feature showcases detailed customer case studies highlighting ViUX’s successes in helping clients grow their businesses with industry leading hosting and IT solutions.
Raleigh, North Carolina (PRWEB) August 08, 2012
ViUX Systems, Inc., a web host specializing in cloud hosting and server solutions, announces the launch of a new client insights portal on their website demonstrating their commitment to quality customer service. The new feature showcases detailed customer case studies highlighting ViUX’s successes in helping clients grow their businesses with industry leading hosting and information technology solutions. At the same time, ViUX is also rolling out testimonials collection through Capture Reviews, a product review validation service that confirms the legitimacy and accuracy of online customer feedback. These new website features are designed to help potential users understand the ViUX difference and make a more informed buying decision.
The newly launched client insights area currently features customer success stories from two ViUX web hosting clients. The first, TwistedMedia.com, a producer of audio and visual elements for the entertainment industry, highlights ViUX’s success in solving persistent and mysterious ColdFusion site failures. ViUX brought in an outside expert programmer to address performance and stability problems with the ColdFusion and MS-SQL database coding, and thereby bring uptime on the cloud server back to 100%.
“ViUX did everything possible to troubleshoot our problem with ColdFusion and figure it out,” says Derek Frederickson, Twisted Media, Inc. “They really went out of their way and didn’t hesitate to go externally to find a solution. This is not only appreciated but duly noted for how it makes a difference in the business relationship.”
The second case study featuring BevelHeaven.com, a distributor of products and accessories for DUCATI Motorcycles, demonstrates ViUX’s commitment to helping their users determine the best technology solutions for their specific needs. ViUX worked closely with Bevel Heaven to help them find a suitable PHP shopping cart solution using a MySQL database, Pinnacle Cart, and migrate to a cloud server set-up that was better equipped to handle the demands of the high traffic e-commerce site. ViUX also played a key role in helping BevelHeaven.com obtain full PCI compliance.
“I’m worldwide and when I send out an e-blast, I get thousands of people jumping on my site at the same time. With ViUX, it never crashes,” shares Steve Allen, Bevel Heaven. “Plus, my site is now just as secure as a bank or PayPal. It took work, but I got it done thanks to the support from ViUX. They have been an integral part of my success. Had I not had their service and good suggestions, I have no doubt my business growth would have been slower.”
ViUX is also now using Capture Reviews, an independent, 3rd party review service, to further validate the legitimacy of customer testimonials. The service will help potential web hosting customers get access to trustworthy reviews that can help to inform their buying decision.
“Testimonials are a very important part of the decision making process, but they can be viewed with a high dose of skepticism. For this reason, we decided to create case studies that give very specific details about how hard we work at ViUX to go above and beyond in our customer service and tech support,” shares ViUX Director J.T. Smith. “By using a 3rd party review service, potential customers can also feel confident in the integrity of our testimonials.”
To find out more about ViUX Systems and their range of cloud hosting and internet technology solutions, please visit http://www.viux.com or call 1-866-858-VIUX (8489).
About ViUX Systems, Inc.
ViUX Systems, founded in 2003 and based in North Carolina, offers individuals and businesses of all types and sizes the Internet Technology solutions they need to supply their products and services to the world... with Vision, Understanding, & eXperience. The broad range of Internet solutions from ViUX includes VPS / Cloud Hosting, Plesk Shared Hosting, Dynamic Dedicated Servers, Domain Names, SSL Certificates and more. ViUX is here to help you gain the edge over your competition and succeed in today's global economy.