Cloud Sherpas Protects, Preserves Enterprise Data with Enhanced Google Apps Admin Product

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Cloud Sherpas, a leading Google Apps Solution Provider, today announced an upcoming premium feature set of its SherpaTools application for Google Apps admins. The company will continue to offer a free version of the product, and will soon introduce a paid version as well. However, organizations that buy their Google Apps licenses directly from Cloud Sherpas will continue to receive the premium features at no cost.

Delegated administrator access now available in SherpaTools

“SherpaTools success is consistent with the rise of Google Apps in the enterprise,” said Michael Cohn. “Large, global businesses realize the significant cost and performance benefits associated with Google Apps, and IT admins need more functionality."

Cloud Sherpas, a leading Google Apps Solution Provider, today announced an upcoming premium feature set of its SherpaTools application for Google Apps admins. One of the “Original 50” apps in the Google Apps Marketplace, SherpaTools extends the IT management capabilities within Google Apps. While in beta, SherpaTools has remained free for all Google Apps domains. The company will continue to offer a free version of the product, and will soon introduce a paid version as well. However, companies that buy their Google Apps licenses directly from Cloud Sherpas will continue to receive the premium features at no cost.

The new, premium features in SherpaTools help enterprises protect and preserve end user data. Google Apps admins can now delegate access to fellow IT staff, such as help desk workers, without providing the company’s master username and password credentials. Using a dedicated pin number, a help desk worker can reset an end user’s password, for example, but he or she would not have access to a broader spectrum of employee data. The Access Control List feature is a significant addition to SherpaTools. Particularly for larger companies, limiting access to employee data is a critical security measure.

An equally valuable new, premium feature in SherpaTools involves the ability to quickly and easily preserve the data assets of terminated employees. In general with Google Apps, all of an employee’s data assets (spreadsheets, presentations, emails, etc.) are deleted once he or she is removed from the system. Admins get around the issue by suspending rather than deleting a user from the system. The admin then goes into the employee’s account and manually removes/archives/reassigns the data files they want to keep. This is time-consuming and highly discretionary process, leaving companies exposed to the loss of potentially valuable data. With SherpaTools, IT admins can automatically delegate all of a terminated employee’s files to his or her manager or another user in the system. This saves time and helps to ensure that important data is not lost.

Since launching in March, approximately 2,100 businesses have signed up to use SherpaTools. These companies serve nearly 300,000 workers. Among the 2,100 businesses, over 250 have at least 100 workers; 50 have over 1,000 workers; three have more than 10,000 employees; and two have upwards of 30,000 employees. Many of these are global deployments.

“SherpaTools success is consistent with the rise of Google Apps in the enterprise,” said Michael Cohn, founder and VP of Marketing and Product Management at Cloud Sherpas. “Large, global businesses realize the significant cost and performance benefits associated with Google Apps. Likewise, they want more IT admin functionality. That’s where SherpaTools comes in. We’re 100% focused on making life easier for Google Apps admins. We think SherpaTools is a great fit for the largest companies and busiest IT pros.”

Google Apps brings simple, powerful communication and collaboration tools to organizations, but sophisticated IT departments need more management functionality than Google offers “out of the box.” SherpaTools addresses this need by providing Google Apps administrators with more flexibility in the way they manage end-user profiles and settings, shared contacts and groups.

Using SherpaTools is easy. Google Apps administrators can easily add SherpaTools to their domain through the Google Apps Marketplace (http://bit.ly/SherpaTools). Since SherpaTools relies on Google Apps as the OpenID identity provider, users don't need to create an account or remember a new password – they simply log in with their existing Google Apps credentials.

SherpaTools is the only cloud-based application to extend Google Apps’ IT management capabilities. The application works with Premier, Education and Partner editions of Google Apps. For companies licensing Google Apps from Google rather than Cloud Sherpas, there is a fee to use SherpaTools’ Premium edition. The cost is based on the size of the organization.

About Cloud Sherpas

Cloud Sherpas (http://www.cloudsherpas.com) is a cloud computing systems integrator and application developer. As a Google Apps Authorized Reseller and leading Google Enterprise partner, we have migrated hundreds of thousands of users from legacy, on- premise messaging systems to Google Apps and Google App Engine, helping organizations adopt cloud computing to innovate and dramatically reduce their IT expenses. SherpaTools for Google Apps (http://www.sherpatools.com) enhances the functionality and ease-of-use of Google Apps for both administrators and end-users and is available in the Google Apps Marketplace (http://bit.ly/SherpaTools).

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