Often when we talk about small business CRM we limit ourselves to simple contact management software. But the roles of SMBs have evolved and so have their business needs. Nowadays, they need a complete business solution like any other large enterprise...
Newark, CA (PRWEB) April 30, 2013
Converge Enterprise upon its release has received great response from the market. It is a small business cloud based CRM software, especially designed, targeting the growing SMB business tool market. The CRM was unveiled on April 26th 2013 and is now available for the users.
Release of Converge Enterprise has been one of the most anticipated events of the year, especially because, it is designed as an enterprise product but directed for small and medium businesses. The cloud based solution is offered to users over the internet. It will not demand any infrastructural setup on the user’s part. Since it is a cloud based product hence there is no installation needed. The user will be able to start using Converge Enterprise’s cloud based CRM almost immediately.
Converge Enterprise is designed to be a complete marketing and sales automation solution for SBMs. Its comprehensive interface is designed to offer flexible, easy, intuitive, and risk free navigation. Its dynamic dashboard offers easy access to the important sections of the software and alongside allows the user to customize its view and receive all important updates on single-screen.
The cloud based CRM is programmed to be adaptive to the abilities of the user to eliminate hitches related to learning curves. It offers easy to use intuitive navigation, business adaptability, multi-channel (Email, SMS, Fax, Voice, Online, Social, Inbound, Outbound, Event) integration, and third-party app integration.
The upcoming apps store will let the users shop for their favorite paid apps to enhance the abilities of their Converge Enterprise account. Converge Enterprise offers Outlook and Google apps integration as well as synchronization with your other existing business applications.
Converge Enterprise is designed to be adaptive to different market verticals namely – Finance and Service industries, Healthcare and Hospitals, Hospitality and Travel, Automotive, Brokerage Firms, Law Firms, Insurance, Education, Membership Management Industry, Construction, Real Estate, Government as well as Non-Profit organizations.
It is an improved version of the earlier Converge Enterprise CRM and on his inauguration speech Manash Chaudhuri, CEO Converge Enterprise, stated that the new version is augmented with features like – Role based security, DRIP marketing, Easy to use apps store, Automation and Workflows, Sales Process Automation, Third-party apps integration, Dynamic dashboard, Simple Inline Edit, POS integration, Marketing Automation, Deals Management, Social Feeds Integration, Case Management, Open APIs, and more.
Chaudhuri mentioned - “Often when we talk about small business CRM we limit ourselves to simple contact management software. But the roles of SMBs have evolved and so have their business needs. Nowadays, they need a complete business solution like any other large enterprise to streamline their daily operations. Converge Enterprise is developed to keep up with the changing needs of SMBs. It is a software solution that is flexible enough to adapt to their business requirements and not the other way round.”
Converge Enterprise will help small businesses transit peacefully to middle size business. It is available in easy per user- per month subscription model that has made it easier for organizations to add new users when they expand. The simple solution does not require you to invest money and time in training your users. The CRM solution comes with an exhaustive user guide, as well as page tours, about us and field suggestion prompts to make navigation easier.
The price starts as low as $9 per user/per month and it is available in Lite, Professional and Premium subscription models. Converge enterprise offers 30 days free trial period that allows the user to test drive the application with no strings attached. The user can upgrade to paid version anytime during the trial period by simply paying for the subscription from his Converge Enterprise account.
Converge enterprise also offers complete data backup solutions with their servers hosted in a SAS 70 Type II audited data centre that is manned 24 hours by senior systems and network engineers with redundant power supply and Tier-1 bandwidth provisioning.
About Converge Enterprise
Converge Enterprise is a cloud based CRM solution perfected for SMBs. It is loaded with the most advanced enterprise CRM features to offer complete business solutions to businesses of any size. Developed by a Silicon Valley based company it is designed to be simple, easy, intuitive, and risk free with features like Email Integration, POS Integration, Voice, Fax and SMS Integration, Social Media Integration, Document Management, Role-Based Security etc. For more information contact: info(at)convergeenterprise(dot)com.