Features and functionality once reserved for enterprise businesses with deep pockets and deep technical resource pools are now readily available and affordable for smaller organizations.
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Atlanta, GA (Vocus/PRWEB) April 06, 2011
Tiverity, an award-winning Unified Communications (UC) and Contact Center systems integration firm, has launched CloudSpeak by Tiverity, a cloud-based Unified Communications-as-a-Service (UCaaS) offering for small to mid-size businesses. CloudSpeak allows SMB organizations to have cutting-edge phone systems, telephony features, IM, Presence, and Collaboration, much like their Fortune 500 counterparts. The foundation platform for CloudSpeak is the CommunicationsCloud, around which future services are being developed. Through this offering, customers are able to convert their legacy phone systems into modern communication and collaboration tools for a low monthly fee, eliminating the need for large upfront capital expenditures.
CloudSpeak will provide a series of bundled service offerings from Tiverity and provides industry-leading phone handsets, 99.999% available and reliable PBX features, Apple iOS, Windows and Android device capabilities, and integration to Microsoft Outlook and Salesforce.com. In addition, CloudSpeak provides a completely Managed Service at rates competitive with other self-managed, hosted phone system solutions. Customers will off-load their phone system support and maintenance to Tiverity’s UC experts, enabling them to focus on business and technology issues that help their businesses grow - while getting state-of-the art communications, collaboration and phone services.
Tim Long, Tiverity’s Vice President of Operations, states “CloudSpeak gives our customers a premium managed service that offloads installation, support, Moves-Adds-Changes, and upgrade issues to our CloudSpeak team - and enables easy technology upgrades as new releases become available. Our truly cloud-based (not hosted or multi-tenant) service provides customers a migration path to a unified communications solution at a minimal upfront cost.”
Tiverity views these tools as business enablers for our SMB customers allowing them to look, compete and act like their larger competitors. Pete Schamberger, Tiverity’s CEO, states “CloudSpeak levels the communications playing field for small and medium businesses. Features and functionality once reserved for enterprise businesses with deep pockets and deep technical resource pools are now readily available and affordable for smaller organizations. CloudSpeak offers unlimited Local and Long-Distance Calling in the US48 states, along with equipment rentals, that can be transitioned to permanent, on-premise solutions as an organization’s needs change. With Tiverity as your trusted advisor and partner, our businesses will grow together with solutions that are infinitely scalable.”
Founded in 2004, Tiverity is a professional systems integrator and value-added reseller of communications products and services, collaborative solutions, and innovative technologies. The award-winning Atlanta practice around which the company was formed, providing strategic allocation and utilization of contact center resources, has been in place since 1998. Tiverity is a privately-held company striving to leverage synergies within their tremendous experience in networking, security, mobility, video and contact center technologies; as well as, unique skills in consulting, integration and cloud services, to create solutions centered on the goals of their clients’ businesses. For more information on CloudSpeak and Tiverity, visit http://www.tiverity.com.
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