Leading health care provider gains timely access to relevant information for mobile workers with Cognos’ proven business intelligence capabilities, integrated with the RIM BlackBerry platform

ORLANDO, Fla. (Business Wire EON/PRWEB ) May 9, 2007 -- Cognos (Nasdaq: COGN; TSX: CSN), a world leader in business intelligence and performance management solutions, today announced that CRC Health Corporation, the nation’s largest specialty behavioral healthcare company, has selected Cognos 8 Go! Mobile to help speed decision-making for clinicians, clinician managers and other key stakeholders across the organization. Cognos 8 Go! Mobile is purpose-built for the BlackBerry ® wireless platform from Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM).

In the behavioral healthcare field, clinicians and key decision makers are constantly on the go with little or no access to a LAN-based computer

We needed a solution on a single platform that would integrate traditional BI reports with current, up-to-date client status indicators or other key snippets of actionable information. Consequently, staff who are highly involved in clinical decision-making can proactively respond and immediately take or recommend appropriate preventative action.

With Cognos 8 Go! Mobile, healthcare organizations like CRC can extend the reach of their mission-critical client and organizational information to mobile devices like BlackBerry smart phones for right-time decision-making from any location

By selecting our business productivity solution for their mobile workforce, CRC is helping drive better business decisions for improved performance and client service.

With its clinicians and other staff increasingly working from field locations, CRC required a mobile reporting solution that would work with the BlackBerry wireless platform to help speed and streamline the flow of relevant information to employees.

“In the behavioral healthcare field, clinicians and key decision makers are constantly on the go with little or no access to a LAN-based computer,” said Jay Ramiodi, VP and CTO, CRC Health Corporation. “We needed a solution on a single platform that would integrate traditional BI reports with current, up-to-date client status indicators or other key snippets of actionable information. Consequently, staff who are highly involved in clinical decision-making can proactively respond and immediately take or recommend appropriate preventative action.”

CRC evaluated competing solutions and selected Cognos 8 Go! Mobile based on the strength of Cognos’ product innovation, integration with the BlackBerry wireless platform, and proven business intelligence reporting capabilities. The health care provider is working with Cognos silver reseller partner, Locus Solutions, Inc. for the implementation.

Cognos 8 Go! Mobile provides convenient wireless access to the most relevant operational and strategic performance information, delivered through the reporting, analysis and metrics capabilities of Cognos 8 Business Intelligence. The solution delivers a rich mobile-client that allows executives or front-line mobile workers to use their handheld devices, such as BlackBerry smartphones, to read and securely interact with their company’s performance information and make informed decisions regardless of location or time.

“With Cognos 8 Go! Mobile, healthcare organizations like CRC can extend the reach of their mission-critical client and organizational information to mobile devices like BlackBerry smart phones for right-time decision-making from any location,” said Leah MacMillan, vice president of product marketing, Cognos. “By selecting our business productivity solution for their mobile workforce, CRC is helping drive better business decisions for improved performance and client service.”

Cognos' industry-leading performance management solutions have helped numerous healthcare organizations worldwide cut costs, increase operational efficiencies, and comply with government regulations. Cognos can be found in such leading healthcare organizations as Nebraska Medical Center, Evanston Northwestern Healthcare, Blue Cross Blue Shield of Massachusetts, and Trillium Health Centre (Canada). For more healthcare customer success stories, please visit http://www.cognos.com/company/success/ss_healthcare.html

About Cognos Business Intelligence Products:

Cognos 8 Business Intelligence (BI) delivers easy-to-use BI with the right context, through familiar interfaces, at the right time. To further enable faster and more effective decisions, Cognos offers additional consumer modes that bring BI to the familiar working environments of every worker. Cognos 8 Go! Mobile helps users make more informed decisions in context to quickly improve individual effectiveness and organizational performance when mobile, while enabling IT to further leverage existing investments in Cognos 8 BI to continue lowering the overall cost of ownership. For further information about Cognos BI Products visit: http://www.cognos.com/products/cognos8businessintelligence/index.html

About CRC Health:

CRC Health is the nation's largest provider of drug and alcohol treatment services in terms of the number of patients treated. CRC treats more than 50,000 people yearly. The company is based in Cupertino, California and operates residential facilities, and outpatient and opiate treatment clinics throughout the U.S. CRC provides lifelong care to adult and adolescent patients through a continuum of services including detoxification, residential treatment, partial hospitalization, day treatment, intensive outpatient programs, sober living, community education, intervention and aftercare. CRC has extended its presence to the Internet with eGetgoing, an online substance abuse treatment platform. For further information please visit: http://www.crchealth.com.

About Cognos:

Cognos, the world leader in business intelligence and performance management solutions, provides world-class enterprise planning and BI software and services to help companies plan, understand and manage financial and operational performance.

Cognos brings together technology, analytical applications, best practices, and a broad network of partners to give customers a complete performance system. The Cognos performance system is an open and adaptive solution that leverages an organization’s ERP, packaged applications, and database investments. It gives customers the ability to answer the questions -- How are we doing? Why are we on or off track? What should we do about it? – and enables them to understand and monitor current performance while planning future business strategies.

Cognos serves more than 23,000 customers in more than 135 countries, and its top 100 enterprise customers consistently outperform market indexes. Cognos performance management solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com.

Cognos and the Cognos logo are trademarks or registered trademarks of Cognos Incorporated in the United States and/or other countries. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.

All other names are trademarks or registered trademarks of their respective companies. Note to Editors: Copies of previous Cognos press releases and Corporate and product information are available on Cognos' Web site at http://www.cognos.com.

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