Colpitts Clinical’s New Portal Addresses Challenges of Trial Management

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Colpitts' latest portal release allows clients 24/7 access to create new patient profiles, travel requests, patient prepaid card requests, patient reimbursement forms and more, including when they are on the go and using a mobile device.

Colpitts Clinical

The portal allows for seamless and secure communication, which is key when trial sites can be anywhere across the globe. Neither the site or travel coordinator need to schedule calls between various time zones

Colpitts Clinical has launched the twelfth revision of its proprietary clinical client portal. Each relaunch of the portal includes new features that facilitate streamlined and compliant communication, file sharing and document storage. As pharmaceutical, biotechnology and medical device companies seek to remain at the forefront of medical advancements, they rely on efficiencies to help them address the ever-present challenges of trial management: cost, data collection, and compliance.

Colpitts’ latest portal release allows clients 24/7 access to create new patient profiles, travel requests, patient prepaid card requests, patient reimbursement forms, and more, including when they are on-the-go and using a mobile device. Site coordinators are able to avoid the back-and-forth email communication involved in gathering details for patient appointments, and can easily specify travel guidelines and per diem patient reimbursement rates so that Colpitts’ clinical travel coordinators can secure all travel logistics accurately.

Alan Krensky, Senior Advisor at Colpitts Clinical, says that beyond ease and security, the client portal offers an array of benefits for trial sponsors and site coordinators.

“The portal allows for seamless and secure communication, which is key when trial sites can be anywhere across the globe. Neither the site or travel coordinator need to schedule calls between various time zones,” Krensky says. “HIPAA regulations prevent the transfer of sensitive medical documents via unsecure email, so the portal not only provides ease-of-use, but also the level of security that clinical trial records demand.”

As the cost of conducting clinical trials reaches new heights, the paperless aspect of the Colpitts portal provides much-needed savings in time, printing and mailing. Clients have quickly recognized the benefits of the clinical portal, which has a 92% utilization rate.

There are countless challenges related to data collection in the 21st century. The client portal leverages the latest technology to help address these challenges, and will continue to evolve in order to meet the needs of clinical trial sponsors, CROs and trial sites.

About Colpitts Clinical:    

Colpitts Clinical is one of the only full-service travel and expense management providers dedicated specifically to the clinical trial sponsors and patients. Headquartered in Norwood, Massachusetts, Colpitts Clinical is a division of Direct Travel, and has offices throughout the United States, Canada as well as offices in United Kingdom. With our international network, Colpitts has access to more than 85 countries, 17 billion in purchasing power and the ability to deliver solutions customized to the needs of its biotechnology and pharmaceutical clients, while minimizing costs and ensuring regulatory compliance.

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Jeanne Johnston
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