Training is about providing methods of learning that can be easily accessed when needed
Henderson, NV (PRWEB) November 29, 2012
Jules Trono, President & CEO of Compass Business Solutions, led an informative session about training for videoconferencing products at the PACOM VTC Symposium on Ford Island. The session encouraged symposium attendees to think outside the box when it comes to training.
“Training isn’t about standing in front of a group of students and running through a slide deck,” stated Jules Trono, President of Compass. “So often we forget that training can be as simple as a laminated card left in a conference room that provides instructions on how to wake up the system and dial a call. Training is about providing methods of learning that can be easily accessed when needed.” Compass is the largest provider of telepresence and videoconferencing training in the US and also offers private training sessions globally.
After the session Donna Wyvill, Content Development Manager for Compass, stated, “The conference attendees were quick to share ideas about how they make information available to their users. Technicians who need certification attend our public training classes, of course, but many of these technicians are also responsible for providing training to end-users and operators who are not technical. They have to service a large number of users and they do so through many avenues including electronic on-demand training, posting training materials on centralized servers, leaving quick reference guides with the systems, and providing annual live training events.”
Students or companies interested in learning more about Compass’ training programs in the US and globally can visit http://www.compassprogram.com, and can contact Lisa Santiago at +1 (760) 688-4045 or +1 (877) 234-0635 for more information.
About Compass Business Solutions
Compass, the nation’s largest provider of telepresence and videoconferencing product line training, provides a one-stop resource for sales, technical and end-user training for visual communication products
Compass Business Solutions is a learning company focused on helping people use and support video communication and telepresence technologies to improve their business. Training sessions follow a best practices approach to optimize all aspects of video usage and support. Compass was founded in 2008 by industry professionals who have been working with telecommunication and video technologies since 1989 and who helped launch Tandberg University in the USA in 2006, then becoming Cisco’s first authorized TelePresence Specialist Learning Partner in the US.