Compass Business Solutions Launches Online End-User Training for Cisco Unified IP Phones

Share Article

Compass Business Solutions, the nation’s leading provider of technical training for Cisco’s TelePresence product line, is pleased to announce the expansion of its course offerings with online end-user training for Cisco IP Phones.

Jabber Video for Road Warriors

As workers become more and more responsible for understanding the technology they touch...more avenues for getting immediate assistance are needed...

Compass Business Solutions, the nation’s leading provider of technical training for Cisco’s TelePresence product line, is pleased to announce the expansion of its course offerings with online end-user training for Cisco IP Phones.

Compass Business Solutions brings together video and voice expertise to become a true provider of unified communications training. The addition of end-user product training for Cisco Unified IP Phones provides Compass students with a curriculum designed to be available anytime, anywhere and on-demand.

“As workers become more and more responsible for understanding the technology they touch, from cell phones to laptops to video systems, more avenues for getting immediate assistance are needed,” stated Jules Trono, President of Compass. “Online videos for product use have become a common method for getting answers to basic questions for technology users.”

Compass is the largest provider of telepresence and videoconferencing training in the US and also offers private training sessions globally. The addition of voice training to the Compass curriculum is aligned with the manufacturers focus on unified voice and video communication.

“Our customers are requesting a greater variety of online, on-demand training,” stated Donna Wyvill, Content Development Manager with Compass. “We listened to what they said and are rolling out product training based on their feedback.”

Compass has released new courses every few months since launching their online training last year. Courses focus on user interaction with the products as well as operator responsibilities for launching calls and managing phone books.

Students or companies interested in learning more about Compass’ training programs in the US and globally can visit http://www.compassprogram.com, and can contact Lisa Santiago at +1 (760) 688-4045 or +1 (877) 234-0635 for more information.

About Compass Business Solutions
Compass, the largest provider of telepresence and videoconferencing product line training, provides a one-stop resource for sales, technical and end-user training for visual communication products (compassprogram.com).

Compass Business Solutions is a learning company focused on helping people use and support video communication and telepresence technologies to improve their business. Training sessions follow a best practices approach to optimize all aspects of video usage and support. Compass was founded in 2008 by industry professionals who have been working with telecommunication and video technologies since 1989 and who helped launch Tandberg University in the USA in 2006, then becoming Cisco’s first authorized TelePresence Specialist Learning Partner in the US.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Lisa Santiago, Customer Relations
Follow us on
Visit website