So many customers ask for our help with training for the support personnel who act as operators
Henderson, NV (PRWEB) August 21, 2012
Compass Business Solutions, a company who offers more training options for Cisco’s TelePresence product line than any other, has added online TMS Operator Training. This course adds one more on-demand source of information for telepresence and videoconferencing products, and fills the gap by making training available for operators.
"So many customers ask for our help with training for the support personnel who act as operators but are not technical support," stated Jules Trono, President of Compass Business Solutions. Compass is the largest provider of telepresence and videoconferencing training in the US and also offers private training sessions globally. "We recognized that there was no other training easily available to this group and worked to quickly fill that need."
"Operators, or Super Users, help videoconferencing and telepresence users by scheduling, launching and monitoring calls,” stated Donna Wyvill, Content Development Manager with Compass. “This is often a forgotten group when it comes to training. The only way to address their need was to create online training, which is available on demand and fits the required price point."
Students or companies interested in learning more about Compass’ training programs in the US and globally can visit http://www.compassprogram.com, and can contact Lisa Santiago at +1 (760) 688-4045 or +1 (877) 234-0635 for more information.
About Compass Business Solutions
Compass, the nation’s largest provider of telepresence and videoconferencing product line training, provides a one-stop resource for sales, technical and end-user training for visual communication products.
Compass Business Solutions is a learning company focused on helping people use and support video communication and telepresence technologies to improve their business. Training sessions follow a best practices approach to optimize all aspects of video usage and support. Compass was founded in 2008 by industry professionals who have been working with telecommunication and video technologies since 1989 and who helped launch Tandberg University in the USA in 2006, then becoming Cisco’s first authorized TelePresence Specialist Learning Partner in the US.