COMPLETExRM, Co-Developer of PlanPlus™ Online by FranklinCovey, Names Robert Neeser as CEO : Former Sage Software Executive Brings Leadership, Innovation, Marketing, Sales and Channel Experience to the COMPLETExRM Team

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In a move to support its continuing expansion, COMPLETExRM today announced the appointment of industry leader Robert (Bob) Neeser as the company’s new CEO. COMPLETExRM is the leading provider of Enterprise 2.0 CRM solutions for the SMB (small-to-medium-business) and technology partner with FranklinCovey in the development and on-demand delivery of PlanPlus™ Online.

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We're extremely pleased to add Bob, his expertise and proven leadership in the CRM industry, as well as his proven track record in sales and marketing to the COMPLETExRM team

Prior to joining COMPLETExRM, Neeser was Vice President of Sales for Sage Software, a leading global publisher of CRM applications software for the SMB market, a segment of the CRM industry that is prime for the 76% year over year growth in on-demand CRM according to IDC. Neeser brings more than 25 years of executive leadership and sales experience to COMPLETExRM, specializing most recently in North American sales and operations for SageCRM, SageCRM.com, ACT! and SalesLogix.

In addition to Sage Software, Neeser has filled senior management roles at a number of companies including two Inc.100 start-ups. Through his leadership and guidance, both were acquired by Fortune 500 companies. Prior to that, he was instrumental in growing a systems integration firm from start-up to more than 500 employees and more than $200 million in annual revenue.

"We're extremely pleased to add Bob, his expertise and proven leadership in the CRM industry, as well as his proven track record in sales and marketing to the COMPLETExRM team," said Donald L. Lucas, Chairman of the Board at COMPLETExRM. "Through his vision Bob was able to build Sage's CRM division into the fastest growing component of its $2.3 billion annual revenue. We're confident that by combining his leadership and expertise with our xRM™ Foundation we'll be able to successfully deliver a new Enterprise 2.0 CRM technology to the marketplace."

Neeser's responsibilities at COMPLETExRM will include leading the strategic and financial direction of the company, product innovation and further expanding a high performance sales team focusing on customer acquisition and loyalty.

"As we continue to grow and achieve significant milestones, we recognize the need to add proven leadership to our team," said Michael J. Morgan, President and Co-Founder of COMPLETExRM. "As we began looking to acquire strong leadership talent, it was evident that Bob had both the track record and ability to make an immediate impact to lead us through our next phase of growth."

"The CRM market is very strong and the demand for a dynamic CRM solution presents opportunities for continued growth moving forward," said Neeser. "I recognized the growth and opportunity the xRM Foundation provides and knew immediately that I wanted to align myself with and be a part of COMPLETExRM's future. I'm eager to get to work and lead this company toward an incredibly prosperous future."

PlanPlus Online by FranklinCovey is a service-oriented application that delivers Technology with Methodology™ by leveraging FranklinCovey's world-renowned productivity and effectiveness methodology together with COMPLETExRM's xRM Foundation.

This combination allows SMBs to dynamically extend traditional CRM functionality through a Software-as-a-Service (SaaS) foundation that is customizable to meet a variety of business transactions, allowing users to solve everyday business problems. As an online organizer and CRM system, PlanPlus Online combines real-time task, calendar, contact, sales and process management with many other features to increase productivity, collaboration, effectiveness, return on investment and mobility.

The xRM Foundation allows PlanPlus Online to be dynamic in nature, which enables companies to customize the application to not only manage their dynamic transactions but to adjust to the new business needs of dynamic relationships. The xRM Foundation also allows partners to utilize and extend basic CRM functionality as a private label offering to their customer base.

Under Neeser's leadership, COMPLETExRM expects to continue its growth and increase its product offerings, including extending PlanPlus Online to incorporate marketing automation, project management and other CRM functionality.

For more information about COMPLETExRM and the xRM Foundation visit http://www.completexrm.com. For a free trial of PlanPlus Online please call 866-520-7878 or visit http://www.planplusonline.com/pr/june08.

About COMPLETExRM

COMPLETExRM is the leading provider of Enterprise 2.0 CRM solutions for SMB built on its xRM™ Foundation. Utilizing a Java-based Service-Oriented Application, the xRM Foundation enables companies to customize their dynamic transactions to adjust to the new business needs of dynamic relationships. Using its xRM Foundation, COMPLETExRM creates private-label or OEM customer relationship management (CRM) offerings. FranklinCovey has partnered with COMPLETExRM to develop and deliver PlanPlus™ Online, a Web-based, Software-as-a-Service (SaaS) application that allows worldwide customers to apply FranklinCovey planning methodology combined with dynamic relationship management services via the Internet. For more information, please visit http://www.completexrm.com.

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Jeremy Kartchner
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