COMPLETExRM, Leading Provider of Enterprise 2.0 CRM Solutions for the SMB, Moves to Expanded Salt Lake Headquarters to Facilitate Rapid Growth: COMPLETExRM Moves Growing Business to Downtown Salt Lake City

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Rapid growth during this past year has required COMPLETExRM, an Enterprise 2.0 CRM provider for small and medium businesses, to move to expanded facilities in downtown Salt Lake City.

We are excited to be in a larger facility, and to be a part of the thriving technology industry in Salt Lake City

    "As the developer and provider of FranklinCovey's PlanPlus(TM) Online (, COMPLETExRM has grown its user base by 10 times over last year with the product's acceptance in more than 30 countries worldwide," said Mike Morgan, CEO of COMPLETExRM. "Our sales have grown so rapidly that we have experienced significant operational growth to support our business. Our customers come first, so this move will help us accommodate our increase in staff, as well as expand our agile customer service and business growth."

"We are excited to be in a larger facility, and to be a part of the thriving technology industry in Salt Lake City," said Keith Norris, president and COO of COMPLETExRM. "We have received a warm welcome from The Salt Lake City Chamber of Commerce, as well as the local business community."

WaldenPacific Trust, a marketing organization based out of Florida, recently started using FranklinCovey's PlanPlus(TM) Online, which was built on COMPLETExRM's CxRM (Complete Dynamic Relationship Management) Foundation, a Java-based, Software-as-a-Service (SaaS) Web Services delivery platform.

"By using PlanPlus(TM) Online we are able to create reports to track our activity from any number of angles, and set it up to notify the people automatically when they need to take an action, or send out alerts when corrective steps are required," said Susie Hipp, project manager at WaldenPacific. "There isn't any other program I'm aware of that could have helped us meet all of these needs,"

COMPLETExRM's CxRM Foundation utilizes a Java-based Service-Oriented Architecture (SOA) to deliver Web Services via the Software-as-a-Service (SaaS) model. The CxRM Foundation is easily customized and extended to meet the productivity, business process, relationship and dynamic transaction needs of any industry, organization or individual.

"Our CxRM Foundation enables the average business person or business to have the same resources as a Fortune 50 company at a small fraction of the cost," said Norris. "We take pride in providing the dynamic relationship and transaction technology that enables success for anyone who needs it. We look forward to serving our clients and their growing business needs with future product enhancements."

COMPLETExRM's new offices are located at 331 South Rio Grande, Suite 203, Salt Lake City, UT 84101.


COMPLETExRM is the leading provider of Enterprise 2.0 CRM solutions for SMB built on its Complete Dynamic Relationship Management (CxRM) Foundation. Utilizing a Java-based Service-Oriented Architecture (SOA), The CxRM Foundation delivers Web Services and is easily extended and customized to meet the needs of any industry, organization or individual. Using its CxRM Foundation, COMPLETExRM creates private-label or OEM customer relationship management (CRM) offerings. FranklinCovey partnered with COMPLETExRM to develop and deliver PlanPlus(TM) Online, a Web-based, Software-as-a-Service (SaaS) application that allows worldwide customers to apply FranklinCovey planning methodology, combined with dynamic relationship management services via the Internet. For more information, please visit

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Cheryl Snapp Conner or Jeremy Kartchner
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