Murrieta, CA (PRWEB) October 22, 2012
ConferenceSuite, LLC, a leading conferencing service provider for businesses and non-profit organizations, today announced that its On-Demand Plus conference call service will now include 24-hour customer support. The addition of round-the-clock coverage is the latest in a series of ongoing service enhancements which reflect ConferenceSuite’s commitment to providing a suite of premium conferencing services that are innovative and responsive to customer needs.
"Being able to offer 24-hour customer support is another significant step which brings us closer to achieving our long-term vision to become the obvious choice for business conferencing services," Said, Joel Hall, CEO of ConferenceSuite. "By providing an uninterrupted on-demand conferencing service coupled with international toll-free dial-in numbers and web conferencing, ConferenceSuite continues to deliver on our commitment to introduce and support a comprehensive suite of conferencing solutions that businesses and non-profit organizations can trust"
ConferenceSuite's On-Demand Plus conferencing service is a reliable solution backed by a network that operates at a predictable up-time of no less than 99.9%. Customers can hold a conference call at any time without making a reservation and have the ability to control their conference commands with a touch of a button from their telephone keypad. Customers can receive 24-hour customer support at any time during their conference call by pressing *0 on their telephone keypad.
"Award-winning conferencing services backed by industry-leading customer support has always been at the heart of ConferenceSuite's heritage," Joel added. "With a rapidly growing base of customers who host conference calls around-the-clock, we recognize that customers have an expectation of service and value that must be met. Complementing our On-Demand Plus conferencing service with 24-hour customer support is our response to those expectations"
Headquartered in Murrieta, California, ConferenceSuite's conferencing services allow businesses to transform meetings that would normally require traveling, into fully collaborative and interactive web conferences and teleconferences. Through on-demand conference call services, webinars, and professional operator assisted conference calls, ConferenceSuite helps businesses: build community; conduct executive board meetings; meet more frequently and effectively train team members at a distance. For more information about ConferenceSuite, visit http://www.conferencesuite.com), call 800-693-5436, or connect with ConferenceSuite on Twitter (https://twitter.com/conferencesuite)