New York (PRWEB) April 1, 2009
iYogi, a global direct to consumer and small business remote technical support provider has setup a dedicated support desk for securing and protecting consumers against the Conficker (Conficker.c) worm, also known as Downadup or April Fools Worm. This fast spreading computer worm has already said to have impacted millions of computers, and expected to spread more aggressively in the coming days.
iYogi's dedicated support desk has proactively reached its existing base of 65,000 subscribers and helping other individuals and small businesses that have been infected or would like to take the precaution to protect themselves.
iYogi's security experts can be reached instantly via toll free number 1-800-237-3901, to sign-up for a subscription service that provides unlimited access to technical support and virus removal, along with a free, anti-virus and anti-spyware software to protect, secure and manage the computer and all connected devices.
"As the industry braces for the impact of the worm on April 1st, our Microsoft Certified experts will help diagnose if your machine is infected, update settings and definitions for your security software and install Windows Operating System update to reduce the threat from the Conficker worm. Our computer tech support service includes a free subscription to anti-virus and anti-spyware software, in the scenario where the customer does not have a subscription," said Vishal Dhar, President Marketing for iYogi.
Conficker worm is said to take advantage of the vulnerabilities in the Windows Operating System environment and embeds itself into the computer and spreads across the network. The worm restricts the computer from accessing security updates and believed to have the capability to destroy and steal data. Experts claim that the worm can also download additional code onto a machine that is infected and is continuously evolving into variations, thereby making attempts to fix it through automation more difficult.
Potential indicators that Conficker Worm may have infected your PC includes restricted access to Microsoft.com and websites of security vendors like Symantec, McAfee, etc. and prevents the user from shutting down their machines.
iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 65,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe.
iYogi's resolution rate of 87 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry.
For further information, please visit - http://www.iyogi.net