Confirmit Announces Further Double-Digit Growth in Third Quarter of 2010

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Long-Term Customer Relationships Drive Continuous EBIT Growth Since 2004

The rise of multi-year contracts from both new and existing customers is indicative of our customers' confidence in both our technology and our organization.

Confirmit, the largest global software vendor for Customer Feedback, Employee Feedback and Market Research announces its 2010 third quarter results. The company has seen a large rise in the number of customers committing to multi-year contracts as they recognize the value driven by the Confirmit Horizons platform.

Corinne Sandler, Founder and CEO, Fresh Intelligence notes “Since implementing the Confirmit platform last year, our revenues have increased by 350%. Because of Confirmit’s outstanding security capabilities, we’ve been able to increase the amount of work we undertake for financial institutions, and we’ve boosted response rates as we take advantage of the highly engaging multi-media functionality within the platform.”

“The rise of multi-year contracts from both new and existing customers is indicative of our customers’ confidence in both our technology and our organization.” comments Henning Hansen, President and CEO, Confirmit. “This, combined with the large number of six-figure deals that we’ve brought in, made Q3 a hugely successful quarter for the company, following an exceptional first half of the year.”

Highlights from the third quarter include:

  • Successful release of the Confirmit Horizons Version 15 Service Pack, featuring over 600 improvements to the platform.
  • A 30% increase in the number of surveys completed on the SaaS platform in the first nine months, with a record number during September.
  • A 66% increase in the number of people trained on the Confirmit platform over Q3 2009.
  • A complete re-launch of the company website at http://www.confirmit.com.
  • Over 20 six-figure deals signed in the quarter, taking the year-to-date figure over 80.

Hansen concludes “Throughout 2010 we’ve further increased our commitment to customer service and this strong financial performance is the result of that commitment. Confirmit’s extremely strong financial position, coupled with the growing demand for strategic feedback and market research programs puts the company in an excellent situation for the final quarter of the year and beyond.”

About Confirmit
Confirmit is the world’s leading SaaS vendor for Customer Feedback, Employee Feedback, and Market Research applications. The company has more than 240 employees and offices in Oslo (headquarters), Guildford, London, Moscow, New York, San Francisco, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya, Sydney, and Tokyo.

Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include British Airways, Dow Chemical, Farmers Insurance, GlaxoSmithKline, Halifax Bank of Scotland, HSBC, Ipsos, Nielsen, The NPD Group, Safeco Insurance, Statoil, Symantec, Virgin Media, and Wells Fargo. Visit http://www.confirmit.com for more information.

Press Contacts
Gary Schwartz, SVP Marketing: +1 212 660 1816
Henning Hansen, President and CEO, +47 21 502 500
EMEA PR Contacts, Indigo River: Andrea Burton +44 (0)1985 850320 / Melanie Oxford +44 (0)7515 632065
US PR Contacts, HB: Perrin McCormick / Brandie Gerrish +1 781 893 0053

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Gary Schwartz
Confirmit
+1 212 660 1816
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