PEAKS is a great way to reconnect with our clients, and improve the level of service we provide them.
Atlanta, GA (Vocus) November 15, 2010
Connolly’s PEAKS (Post-audit Expertise And Knowledge Sharing) Summit took place October 13 – 15, 2010 in Las Vegas, Nevada and was attended by many of the firm’s 120 clients as well as Connolly executives and audit personnel. PEAKS is designed to continue informing clients about the recovery audit industry’s best practices. Connolly performs recovery auditing for 18 of the top 20 US retailers, as well as 65 commercial clients and an ever increasing number of private and government healthcare providers.
“At Connolly, it’s always been all about the client and about excellent client service,” said Connolly’s CEO, Larry Connolly. “The PEAKS Summit is a great way to reconnect with our clients, and improve the level of service we provide them. The more they know about the process of recovery auditing the more they are going to embrace it, and they are the reason we have had the success we’ve had over the past 31 years.”
Topics of the PEAKS summit included “Expanding Audit Scope,” “Freight Auditing,” “Contract Compliance,” “AP Off Shoring,” “Best Practices in Post Audit Workflow,” “Global ERP Implementation,” and more. Evening activities included a tour of the Las Vegas Strip and a Cirque Du Soleil presentation. Clients reported increased learning about the complexities of recovery auditing.
Presentations at the summit were made by noted professionals that include Erik Wahl of the Wahl Group; Bob Kodzis of Flight of Ideas; Alan Beaulieu of the Institute of Trend Research; as well as several clients and Connolly personnel.
About Connolly - Connolly is the largest private recovery audit firm in the world, with offices located throughout the US, and in Canada, and the UK. Connolly’s headquarters are in Atlanta, Georgia and its Audit Support Center is in Wilton, Connecticut. Connolly assists clients in numerous industries ranging from Consumer Products to Manufacturing to Energy, through their three lines of business, Retail, Healthcare, and Commercial. Recovery auditing involves recouping the millions of dollars each year that clients have erroneously paid to suppliers, vendors, and providers. These errors can include duplicate payments, missed discounts, and more, and are endemic to any large organization. Connolly's expertise extends to recommending vital process improvements to avoid future financial losses. Connolly was founded in 1979 and is in its third consecutive year on the Inc. 5000 List of the Fastest Growing Private Companies in America. Connolly is also a recipient of a Best Places to Work Award for 2010 and is a Microsoft Gold Partner. Connolly enjoys a 97% customer loyalty and satisfaction rating and has an extremely low voluntary turnover rate. More information on Connolly and its services can be obtained at: http://www.connolly.com. Connolly is a trademark of Connolly, Inc. Copyright © 2010
CONNOLLY CONTACT: Anne Marcus, Marketing and Proposal Writer, 203.423.1456 (Anne.Marcus@Connolly.com).
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