New York, NY (Vocus) September 8, 2009
U.S. consumer advocacy and customer complaints website, PissedConsumer.com, has seen an increase in consumer complaint reports. In addition to more than doubling traffic to the consumer advocacy website between May and August of this year, PissedConsumer.com now receives over 7000 consumer complaints and comments each month.
"We've seen an increase in activity not only in the number of consumer complaints published, but also in general traffic," says Joanna Simpson of PissedConsumer.com. "People are visiting consumer advocacy websites to conduct more research before they do business with new companies. With the economy still awaiting recovery, people have less disposable income to part with and they're being more selective about what companies they frequent as customers. While it may stem in part from unpleasant economic situations right now, we believe it's a good thing. Consumers are actively trying to become more educated, they're more willing to share their customer service experiences, and companies have access to this feedback and an opportunity to use it to improve their customer service moving forward."
Traffic to PissedConsumer.com grew by over 180% comparing the weeks of May 17-24th and August 23-29th. More general traffic and usage patterns can be viewed through the site's Alexa rankings, available at http://www.alexa.com/siteinfo/pissedconsumer.com.
"Gone are the days of reckless spending for some consumers," says Simpson. "They're turning back to the mindsets of previous generations, looking for quality products that will last for years rather than the cheapest temporary fix. Previously products had become almost disposable to many consumers. They would go into a purchase knowing they would likely replace the product in a few months to a few years. Many can't afford to do that anymore, and consumer complaints are helping them to make more informed buying decisions so they can get the most for their money."
PissedConsumer.com is a premier consumer advocacy group, featuring consumer reviews and complaints in a social networking environment. The company uses online tools to publicize reviews and complaints filed by consumers on the Internet. In addition, the site offers a set of free tools necessary to bring the dispute to a fast and successful resolution, including a consumer complaint letter generator and collection of consumer tips and advice in the site’s consumer advocacy section.
For more information about PissedConsumer.com, please visit PissedConsumer.com or contact Joanna Simpson at 262-674-6466.
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