We’re thrilled the eConcierge platform has been adopted by Discount Car and Truck Rentals. It represents a breakthrough for the Canadian vehicle rental market and offers unique marketing and customer retention solutions for this industry.
Vancouver, Canada (Vocus) July 8, 2010
Contac Services Inc., Canada’s largest direct marketing, print and fulfilment company, is pleased to announce that Discount Car and Truck Rentals, the largest Canadian-owned car and truck rental provider, has joined the company’s roster of eConcierge clients. This prestigious partnership marks the first time a Canadian vehicle rental provider has joined the program.
For every Discount customer that reserves a vehicle online, eConcierge creates a personalized website which is dynamically generated based upon their unique trip itinerary. Available either online or as a simple desktop shortcut, the eConcierge platform is an engaging resource for Discount customers. In addition to providing essential destination information, virtual tours, driving and weather reports, eConcierge offers the convenience of booking accommodations, entertainment, travel insurance, and restaurant reservations online. Guests also have access to a line of travel merchandise and accessories that are both stylish and functional.
“The eConcierge platform allows us to engage and interact with our customers from the instant they make a reservation to the moment they return”, said Herb Singer, President and Founder of Discount Car and Truck Rentals. “The program offers added value and convenience by providing our customers with an enriched experience not currently found in the car rental industry.”
Fully integrated with social networking sites such as Twitter and Facebook, eConcierge encourages customers to return frequently to their PURL and upload photos, create personalized photo albums, and share their experiences on social networks.
“We’re thrilled the eConcierge platform has been adopted by Discount Car and Truck Rentals,” says Contac’s President and CEO, Riaz Pisani, “It represents a breakthrough for the Canadian vehicle rental market and offers unique marketing and customer retention solutions for this industry.”
eConcierge offers an unmatched means for Discount to interact with its customers, increase referrals and diversify revenues. Contac aspires to support this goal with a complete marketing and customer retention solution that centralizes the guest details and rental information. The Discount eConcierge platform is launching in more than 300 locations across Canada.
About Discount Car and Truck Rentals
Discount Car and Truck Rentals, established in 1980 in Hamilton, Ontario, is a privately owned company, with more than 300 locations coast-to-coast in Canada. Discount's current fleet of rental vehicles consists of superior cars and trucks from 23 major manufacturers, ensuring that Discount satisfies the rental needs of customers in all vehicle classes. Whether customers require a vehicle for leisure or replacement purposes; Discount offers a solution in a customer-friendly, professional, efficient, reliable way, maintaining a level of service that exceeds customer’s expectations every time.
Originally founded in 1978 as a third party logistics company for the travel industry, Contac expanded its services to become a single-source solution providing the highest quality production, lowest cost and fastest distribution of marketing for major brands around the world. Headquartered in Vancouver, B.C., Contac has facilities in Toronto, Montreal and London, England. For more information, visit http://www.ContacServices.com.
Discount Car and Truck Rentals
VP of Marketing
Marketing & Communications Manager