The Web Portal will drive knowledge and information sharing with partners, who are building custom applications and modules to Q-Suite's API driven ACD and Dialer software engine.
Fredericton, NB (PRWEB) January 30, 2012
Indosoft Inc., developers of Unified Communications platform, launches product web portal for Q-Suite, the leading ACD and Dialer software suite for Asterisk. This portal while providing useful information for potential customers of the contact center software, will also address the needs of telecom channel partners and CTI developers by making available privy information.
The expanding use of Asterisk telephony in different vertical applications has generated considerable interest in Q-Suite's flexible and powerful call controller. This unique Call Center ACD provides the ability to develop complex call routing, control and management applications using Asterisk. The availability of well developed .NET and Socket API within Q-Suite CTI library shortens the development time for building special applications on Asterisk platform. The ACD within Q-Suite is a separate application layer capable of connecting and scaling to multiple Asterisk servers. The product web portal will provide access to SDK with source code for sample agent applications as well as Web API tutorials for admin integration.
"We are pleased to be able to provide comprehensive access to assist our channel partners", says Justin Traer, Director of Support Services. "Interface to the Contact Center ACD and Dialer software engine within Q-Suite is API driven, ideally suited for creating custom look and feel. This partner portal will assist in the knowledge transfer, allowing our partners to create their own brand of contact center software suite. It will also support their effort to build and append value added modules to the Unified Communications services platform."
About Indosoft Inc.
Indosoft Inc. is a global provider of call center software for Asterisk. It has been providing Unified Communications solutions to medium and large contact centers around the world for over ten years. Q-Suite, its flagship contact center ACD and Dialer software is made available for private label technology solutions. It also licenses its ACD for Asterisk with .NET and Socket library to enterprises utilizing Asterisk in their product line.