ControlScan’s Milestone Merchant Reporting Zeroes In On Non-PCI Compliance

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Greater visibility into non-compliant Level 4 merchants, ability to improve PCI compliance rates

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Merchant Milestone Reporting gives our partners greater visibility into which merchants are non-compliant and zeroes in on the specific areas of non-compliance.

ControlScan, the leading provider of PCI compliance solutions specifically designed for small- to mid-sized merchants, announced its new Merchant Milestone Reporting, the newest enhancement to its PCI Dashboard, which provides acquirers and ISOs an even better view of their portfolio compliance within a single report.

The Merchant Milestone Reporting segments non-compliant merchants into one of seven different compliance categories. Segmenting enables acquirers to identify where merchants are in the compliance process and what tools, information, or coaching are needed to reach full compliance. Many Level 4 merchants do not have the compliance or technical resources internally to pursue this type of education, which means they must rely on their ISO or acquirer for valuable assistance.

ControlScan recommends – and can execute through its dashboard – education initiatives, communications or promotions, to encourage merchants to achieve and attest to being PCI compliant. This is specifically helpful to ISOs and acquirers that must keep track of a large number of small- to mid-sized merchants through the multi-step, multi-SAQ PCI compliance process.

“Merchant Milestone Reporting gives our partners greater visibility into which merchants are non-compliant and zeroes in on the specific areas of non-compliance,” said Joan Herbig, CEO of ControlScan, “enabling them to offer targeted guidance to small- to mid-sized merchants, so they avoid the costs – both reputational and real – associated with a lack of PCI compliance and data breaches.”

“Having a real-time look at our merchants’ compliance status has been invaluable,” said Diane Wasalino, Senior Vice President at Merchant Card Services (MCS). “Not only can we help identify and minimize non-compliance, but we can also use Merchant Milestone Reporting as a reason to contact and build stronger relationships with our merchants. They appreciate that we are both tracking and helping to guide them through the PCI compliance process.”

Because the reports are in real-time, acquirers and ISOs have the flexibility of pulling reports at any time to get a completely accurate picture of PCI compliance. These companies can also utilize the PCI Dashboard and Merchant Milestone Reporting in conjunction with ControlScan’s organized and highly effective outbound calling, email and direct mail program, known as SmartReach, which uses contextual messaging based on each merchant’s progress through the compliance process.

“Ultimately, having the rich information our PCI compliance solutions provide will enable our partners to develop risk mitigation strategies based on their portfolio's state at any given time,” continued Herbig. “And, a compliant portfolio is a more valuable portfolio.”

About PCI Compliance Provider, ControlScan:
Headquartered in Atlanta, Georgia, ControlScan provides Payment Card Industry (PCI) compliance solutions that fit the specific needs of small- to medium-sized merchants (defined by Visa as “Level 4”). The company helps simplify PCI compliance and reduce risk for acquirers by achieving high PCI compliance rates for their merchants. As a market leader in PCI compliance, ControlScan offers its acquirer partners the unique benefits of an exclusive focus on servicing Level 4 merchants, programs that work based on the needs of each acquirer and a track record of success in achieving high PCI compliance rates. For more information about ControlScan and its solutions visit or call 1-800-825-3301.


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Joy Harper
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