Bristol, UK (PRWeb UK) April 20, 2009
21 April 2009 -- Like most legal teams dealing with childcare and family law, the Cornwall Children and Adults team work reactively. Caseloads may vary enormously, but the need for fast and efficient processing leading to an early conclusion of proceedings is a consistent requirement. In order to support their work, the Cornwall Legal Services team selected Iken Case Management software with automated Time Tracking Software, which was implemented in 2007. Additional Court Bundling software and a range of Childcare workflows were integrated into the solution soon afterwards.
Stuart Cohen, Legal Officer at Cornwall explains: "In childcare cases in particular, speed is of the essence. The legal team needs to react quickly to deliver structured, evidence-rich documents in the first instance to progress the case quickly through court and minimise the impact on the child and families involved. With the Iken system we can see the case history straight away, and we've got immediate access to it."
The team at Cornwall are also discovering the benefits of using Iken's electronic Court Bundling software, which automates the indexing, sectioning and pagination of bundles to support child protection and other litigation. These bundles are created by Iken and may either be distributed electronically or printed out for more traditional paper-based distribution; they are now saving Cornwall Council over £3,000 per quarter. Additional savings have been made from the reduction in offsite archiving of paper-based bundles, eliminating the cost of the archive box, annual storage and filing or retrieval fees. The bundles are now held electronically with appropriate levels of data protection and security, and provide a more secure means of distribution than sending sensitive paper-based documents by DX.
Elizabeth Miles, Director of Iken Business Ltd suggests that;
"A number of our local authority clients are reporting increased pressure in childcare services; they face peaks in workloads and tight deadlines. By freeing lawyers from background tasks, the Iken software has allowed Cornwall to stay on top in addition to making savings in both time and money for the council."
A full version of this case study can be found here: http://www.iken.biz/childcare_software_solutions.aspx
About Iken Business Ltd.
First established in 1992, Iken Business Ltd is a leading supplier of legal software solutions for progressive legal teams in the public sector, corporate sector, commercial legal and private practice. With clients ranging from over 60 local authorities to numerous enterprise clients including household brand names, Iken holds the leading market share for Matter Management and Case Management Software for in-house lawyers in the UK.