She has 20 years of experience working in call centers, and 16 years in management. This will be invaluable to our telemarketing and recruiting call centers.
Carrollton, Texas (PRWEB) November 21, 2012
Silvery Brown-Aquino has joined Certified Payment Processing (CPP) as the new Manager of Quality Assurance. In this capacity, she will lead a team of Quality Analysts to measure and improve the effectiveness of services provided by Operations and Sales. She will also work to document all company procedures and best practices.
“Silvery brings a wealth of skills and knowledge to CPP,” says Pranay Shah, Vice President of Operations. “She has 20 years of experience working in call centers, and 16 years in management. This will be invaluable to our telemarketing and recruiting call centers.”
Before coming to CPP, Brown-Aquino spent nine years with T-Mobile, where she took on increasing responsibilities in such positions as Business Support Manager and Team Manager. For three years, she worked for Gateway, Inc. in roles that included Quality Assurance Auditor, Business Process Manager and Development Trainer.
Silvery has a Bachelors in Business Administration/Project Management from DeVry University, and has received numerous credentials, including Certified Coach and Certified Sales Facilitator.
CPP is a direct provider of credit card processing services and also leases point-of-sale terminals that quickly process all forms of payments: debit and credit card transactions, gift cards and checks. The products and services are designed to help businesses increase revenue, control costs, improve efficiency, enhance data security and provide their customers with the most popular payment methods.
About Certified Payment Processing
Certified Payment Processing (CPP) is a full-service provider of electronic payment equipment for processing purchases made by debit and credit cards, as well as checks and online purchases, in addition to a range of other specialized merchant services. For nearly 20 years, CPP has helped small and medium-sized businesses increase revenue, control costs, improve efficiency, enhance processing security, and provide their customers with the most popular payment methods. With two sales entities -- TransTech Merchant Group and Summit Merchant Solutions -- CPP has more than 40,000 active merchants and transactions in excess of $3 billion. CPP has a support staff of 330 people to provide assistance to hundreds of field sales representatives across the country, and is headquartered just outside of Dallas, Texas. Those interested in learning more about career opportunities at CPP are encouraged to visit the career site.
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