New File & ServeXpress Chief Information Officer Will Lead e-Filing Products and Services Expansion and Development

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As CIO, Craig Steffen to Focus on Innovative Software Development and IT

The team has succeeded in delivering our e-Filing and e-Service solutions to such jurisdictions as Orange County, Calif., the State of Texas e-File Texas program and major expansions in San Francisco.

File & ServeXpress, the pioneer and national leader of electronic filing and service for the legal and judicial communities, has named Craig Steffen as its Chief Information Officer. Steffen, a global information technology management veteran, previously served as Vice President of Information Technology and Delivery.

Steffen was hired in March 2014 and has led several management initiatives to develop and deliver on File & ServeXpress’ innovative product offerings. With 26 years of information technology experience in the professional services arena, Steffen has set the foundation to enhance the File & ServeXpress platform and augment its e-Filing and e-Service solution.

“Craig is an outstanding strategic leader,” said Mel Yarbrough, CEO of File & ServeXpress. “In a short time, he has made a number of high impact contributions. Craig has led our Information Technology and Delivery project management and process change initiatives while driving the team’s culture with leadership training.”

In his new role as Chief Information Officer, Steffen will continue to have executive leadership responsibilities for IT development and business operations. He will remain focused on the company’s collective goals for exceptional client service and positive and innovative product delivery.

“I am very pleased with our team’s accomplishments and response to change since joining File & ServeXpress,” said Steffen. “We have undergone a reorganization to allow for a more rapid response to our law firms’ and court clients’ needs. The team has succeeded in delivering our e-Filing and e-Service solutions to such jurisdictions as Orange County, Calif., the State of Texas e-File Texas program and major expansions in San Francisco.” He adds, “Now, we are poised to enhance our current solutions as well as deliver new ones. Our focus is on innovation rather than only reacting to market demands.”

Originally from Cincinnati, Ohio, Steffen spent the last 20 years in Jacksonville, Fla. He recently relocated to the Dallas Metroplex, home to File & ServeXpress’ company headquarters. Prior to joining File & ServeXpress, Steffen was a senior vice president for Xerox, where he led Healthcare Enterprise Operations and the Operations Advisory Group, Government Sector for the eight years. Steffen holds bachelor’s degree in Decision Science Statistics and Marketing from Miami University and has advanced training in health insurance and contract law.

About File & ServeXpress
File & ServeXpress, headquartered in Irving, Texas, was formed in 2012 through an acquisition of two of the pioneers of e-Filing and e-Service – CaseFileXpress and File & Serve, a former LexisNexis company. The resulting combination brought together more than 30 years of experience in legal e-Filing and e-Service to form the leader in the industry, offering products that provide access to universally compatible document exchange and management technologies. The company serves all types and sizes of courts, firms, cases and practice areas.

File & ServeXpress brings together an established, comprehensive record of success in working with courts around the country to implement electronic filing. It has existing e-Filing and/or e-Service projects spanning 30 states and the District of Columbia with more than 165,000 registered users and 39,000 law firm clients, representing all of the top 100 law firms in the country.

File & ServeXpress combines exceptional client service and advanced e-Filing and e-Service technology with the management and financial strength of its private investors. File & ServeXpress was formed by the shareholders of MMC Group, LP, Strait Lane Capital and Rosewood Private Investments specifically to acquire File & Serve and CaseFileXpress.

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