Choice Logistics Helps Silver Peak Support Expanding Global Operations

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Partnership Augments ‘Follow-the-Sun’ Support and AutoSupport Capabilities Offered with Silver Peak’s Industry-Leading WAN Optimization Products

Silver Peak selects Choice Logistics for critical service parts logistics
Choice Logistics worked quickly to design and implement an advanced hardware replacement and support solution that met our immediate requirements and could grow with our business.

Choice Logistics, Inc., the leading provider of critical service parts logistics, announced today that it has been selected to provide premium support services and manage advanced hardware replacement programs for Silver Peak Systems, Inc., the leader in data center class wide area network (WAN) optimization.

Silver Peak’s physical (NX) and virtual (VX/VRX) WAN optimization appliances deliver WAN performance improvements across all enterprise applications, including data replication, backup, file transfers, email, web and real-time applications such as Citrix and VoIP. The company’s Virtual Acceleration Open Architecture (VXOA) delivers unprecedented scalability and flexibility, enabling rapid and cost-effective deployments of WAN optimization anywhere and on any platform. Silver Peak is positioned as a Leader in the Gartner Magic Quadrant for WAN Optimization Controllers, was named to the Wall Street Journal’s “Next Big Thing” list for the second consecutive year, and was recently distinguished for the “Best Value” in WAN optimization by Info-Tech Research Group.

“As a rapidly growing technology company, it is critical to maintain premier service and support offerings that match the reputation of our best-in-class WAN optimization appliances,” said Damon Ennis, vice president of product management and field engineering for Silver Peak. “Choice Logistics worked quickly to design and implement an advanced hardware replacement and support solution that met our immediate requirements and could grow with our business.”

Choice Logistics set up strategic stocking locations to enable consistent service delivery to Silver Peak’s customers around the globe. Silver Peak has real-time visibility and control of its hardware replacement inventory through Choice Logistics’ unified global inventory management and dispatch system, as well as 24x7 telephone support through its Global Logistics Center.

“Silver Peak is a perfect example of the entrepreneurial companies we are positioned to serve,” said Chuck Robinson, vice president, account services for Choice Logistics. “Our Global Trade Compliance (GTC), Solutions Design and Implementation, and Account Management teams offer the same meticulous attention and oversight to start-ups as to Fortune 500 companies.”

About Choice Logistics, Inc.
Choice Logistics provides customized logistics solutions that meet the high-availability requirements of global technology manufacturers and service organizations. Utilizing a network of more than 400 strategic stocking locations around the world, a unified global IT platform, and a customer-driven account management team, Choice Logistics enables its client to turn time-critical systems support into premium service offerings. To learn why service-driven companies such as Avaya, Cisco, Cox Communications, Dell, EMC, Hitachi Data Systems, Océ North America and Pendum trust Choice Logistics as their service parts logistics partner, call 1-800-593-2108, or visit http://www.choicelogistics.com.

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