Choice Logistics’ Doug Magnan to Chair Field Service 2012

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Critical logistics operations executive joins global technology clients at the premiere field service conference

Doug Magnan - VP Operations, Choice Logistics - critical service parts logistics

Doug Magnan

Choice Logistics, Inc., the leading provider of critical service parts logistics, announced today that Doug Magnan, Vice President of Operations, will serve as a chairperson of the Field Service 2012 conference. The event takes place April 16-19, 2012, at the JW Marriott Las Vegas Resort and Spa in Las Vegas, NV.

Magnan will kick off the main conference, welcoming the expected audience of more than four hundred senior level executives responsible for their companies’ field service strategies, solutions, operations and personnel. He will draw on his leadership in operations improvement at Choice Logistics to introduce the theme of the event: Optimizing product support and the customer experience through proactive service models. Several of Choice Logistics’ clients, including Cisco, Dell, Diebold, and Pitney Bowes, will be represented at the conference to lead discussions on topics such as the benefits of third-party logistics outsourcing; the value of remote diagnostics; the optimization of self-service solutions; and the innovation that drives service revenue growth.

About Doug Magnan
Magnan is a seasoned field service executive with extensive third-party service parts logistics experience. As Vice President of Operations, Magnan is responsible for Choice Logistics’ internal operations, including its Global Logistics Center and Solutions Design team. Previously, he managed the company’s global logistics network of strategic stocking locations (SSLs) across North America, yielding a high level of field performance and process compliance. Magnan also held several operations management positions with Choice Courier Systems and Archer Management Systems prior to focusing on service parts logistics. Doug holds a Bachelor of Science in aeronautical studies and transportation management from Embry-Riddle Aeronautical University.

About the Field Service Conference
Field Service is a widely attended annual conference for senior-level service and support professionals from manufacturing industries. In workshops, podium presentations and panel discussions, executives from leading global companies share their strategies for service innovation and technology, customer and employee engagement, business process outsourcing, and organizational learning. To learn more about Field Service 2012, taking place April 16-19 at the JW Marriott Las Vegas Resort and Spa, or to register for the conference, please visit http://www.fieldserviceusa.com.

About Choice Logistics
Choice Logistics provides customized logistics solutions that enable global technology manufacturers, value-added resellers, and third-party service organizations to meet the high-availability requirements of their customers. Its global network of strategic stocking locations, linked by dependable transportation solutions, a unified technology platform, and a performance-driven culture, turns time-critical systems support into premium service offerings that generate profitable revenues, build solid reputations, and strengthen customer relationships. To learn why service-driven companies such as Avaya, Bayer Healthcare, Canon, Cisco, Cox Communications, Dell, EMC, and Pendum trust Choice Logistics as their service parts logistics partner, watch the One World, One Choice video, call 1-800-593-2108, or visit the company’s website at http://www.choicelogistics.com.

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