CTQ Solutions Releases New Website Designed For Optimal End-User Experience

Share Article

CTQ Solutions is pleased to announce the launch of a new company website. CTQ’s new website is designed with the consumer in mind, with an overall focus on simple navigation, high usability and an optimal end-user experience.

CTQ Solutions Website
Our goal is to provide our clients and visitors with an effective business development tool, and present the information they are looking for in an easy and logical format.

CTQ’s new website, http://www.ctqsolutions.com, offers quick and easy access to essential end-user information and to product offerings. With improved navigation, end-users can confidently and efficiently browse through eight distinct markets, six company products, and all of their subpages.

“With 2,500 active users on our website, we focused on three critical principles: simplicity, efficiency, and value. Our goal is to provide our clients and visitors with an effective business development tool, and present the information they are looking for in an easy and logical format,” says Erica Palmer, CTQ’s Director of Marketing and Communications. “We want all visitors to engage and learn, whether they are current clients or visitors.”
End-user interaction is another feature CTQ strived to include on their website, as well. Visitors are encouraged to view our substantial content regarding how clients are benefiting from CTQ’s product tools. “Our clients report that they benefit from sharing how they are using the actionable information we provide,” reported Palmer. “We therefore designed the site to allow users easy access to client videos and comments.” In addition, each market has links to “View a Sample Report” and to “Take a Sample Survey,” in order to easily access resources that are tailored to fit each market’s unique needs. With one click, visitors can also “Schedule a Webinar” to learn in further detail, at their convenience, how CTQ can specifically benefit their facility.

Brand new to this version of the company website is the “Resources” tab. CTQ wanted to provide visitors with credible industry information where they can be confident in what they are learning. As a healthcare industry and CAHPS® leader, the Resources section is a way to ensure visitors have access to up-to-date and accurate information regarding CAHPS. As an experienced H-CAHPS vendor and an advocate of CG-CAHPS, all healthcare facilities are encouraged to frequently visit.

Please visit CTQ’s website at http://www.ctqsolutions.com.

About CTQ Solutions, LLC:
CTQ offers the best value in patient surveying via superior technology, backed by exceptional customer service. CTQ helps healthcare organizations improve performance by continuously collecting feedback from patients, employees and physicians, along with benchmarking and quality improvement solutions that promote better care and service. CTQ is the clinical benchmarking arm of the Physician Hospitals of America and is a CMS-certified CAHPS® vendor.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Erica Palmer
Follow us on
Visit website

Media

CTQ Who We Are