Stores that pass [these] requirements are truly committed to proactively receiving customer feedback and to providing satisfactory customer service.
Oklahoma City, OK (PRWEB) May 01, 2012
E-Commerce retailer HomeWetBar.com recently received the prestigious "Customer Certified" designation from web's most rigorous customer satisfaction monitoring site, Bizrate.com. This designation is awarded to stores who participate in Bizrate's cutomer survey and get better than satisfactory ratings on all sixteen of Bizrate's dimensions of service.
According to Bizrate, “Stores that pass [these] requirements are truly committed to proactively receiving customer feedback and to providing satisfactory customer service.”
“We are truly excited about this distinction” says HomeWetBar's E-Commerce Manager Steve Crosthwait, “and are taking strides everyday to further improve our customer's experience.”
With an overall rating of 8.2 out of 10, and rating “Outstanding” in most of Bizrate's service categories, HomeWetbar is in the top tier of internet retail customer service.
Founded in 2001, and headquartered in Oklahoma City, Oklahoma, HomeWetBar is a family owned online retailer of unique gifts and home entertainment products that operates two specialized gift sites HomeWetBar.com and GreatGiftsforMen.com. The company prides itself in industry leading customer service, expert gift picks and suggestions, and a unique and diverse selection of products. A young and growing company, HomeWetBar was recently awarded the Metro 50 award recognizing the fastest growing private companies in Oklahoma City, and the #54 fastest growing retail company (#1258 overall) in the USA by Inc. Magazine.
Since 1996, Bizrate® has been the leading resource for shoppers and retailers. To provide customers with a way to assess the quality of different online stores, Bizrate launched the very first online customer feedback and ratings platform. With Bizrate, customers could rate their store experiences and retailers could learn about how they were performing. In October 1999, Bizrate integrated product search into the site to provide a holistic shopping experience.